Client Services Associate

Were looking for a professional and organized Client Services Associate to support day-to-day client communication and account needs.

In this role youll serve as a primary point of contact for clients respond to questions and requests provide information about products and services and coordinate with internal teams to ensure client needs are handled accurately and efficiently.

The ideal candidate is personable dependable detail-oriented and comfortable managing multiple client requests in a fast-paced environment.

• Serve as a point of contact for new and existing clients
  
• Respond to client questions and requests in a timely and professional manner
  
• Provide accurate information regarding products services accounts and company processes
  
• Assist clients with routine account needs and service-related inquiries
  
• Coordinate follow-up communication and provide relevant updates
  
• Maintain regular communication with clients regarding outstanding requests
  
• Document client interactions requests and account activity
  
• Maintain accurate client information within CRM and internal systems
  
• Assist with new client onboarding and account setup
  
• Prepare account information client materials and routine communications
  
• Coordinate meetings appointments and follow-up conversations
  
• Monitor open client requests and ensure appropriate next steps are completed
  
• Work with internal departments to resolve client questions and service needs
  
• Escalate complex issues to the appropriate team member when necessary
  
• Gather and document client feedback
  
• Maintain organized account records and communication history
  
• Support account management and client service activities
  
• Ensure client communications remain accurate professional and consistent
  

Our Client Services team works closely with clients and internal departments to maintain clear communication coordinate account needs and provide reliable day-to-day support.

If youre organized communicative and enjoy working directly with clients we encourage you to apply for our Client Services Associate position.

• Strong verbal and written communication skills
  
• Professional and client-focused demeanor
  
• Excellent organization and attention to detail
  
• Strong interpersonal and relationship-management skills
  
• Ability to manage multiple requests and priorities
  
• Reliable follow-through and time management
  
• Strong problem-solving skills
  
• Ability to work independently and collaboratively
  
• Comfortable working in a fast-paced environment
  
• Basic computer and data-entry skills
  
• Comfortable learning CRM and account management systems
  

Previous experience in client services account support customer service account management sales support administrative support hospitality retail or another client-facing environment is helpful but not required.

• Competitive compensation
  
• Full-time schedule
  
• Paid training
  
• Supportive and collaborative team environment