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Client Services Administrative Coordinator

ServiceNet

Job Location:

Northampton, PA - USA

Hourly Salary: USD 19 - 22

Posted: 16 October 2026 (18 hours ago)

Application Deadline: 13 January 2027

Vacancies: 1 Vacancy

Job Summary

Benefits:

Health insurance
Opportunity for advancement
Paid time off
Training & development
Wellness resources
401(k)
401(k) matching
Dental insurance
Tuition assistance

Schedule - 40 Hours per week - Monday - Friday 9AM - 5PM
Location: On-Site Northampton MA
Pay: $19.00 - $22.00 per hour.

Client Services Administrative Coordinator

Position Summary

The Client Services Administrative Coordinator provides administrative and clerical support to ServiceNets Client Support Department which manages Social Security and other benefit funds on behalf of clients. The position is responsible for processing client mail maintaining accurate paper and electronic records supporting data entry in client financial management systems and responding to routine inquiries from staff and clients. The work requires a high degree of accuracy organization and discretion as it involves regular contact with confidential client financial and personal information.

Essential Duties and Responsibilities

Process incoming and outgoing client mail including sorting opening logging and routing to appropriate staff.
Maintain organized paper and electronic filing systems for client financial and benefits records.
Prepare routine correspondence forms and other documents as needed.
Assist with data entry and recordkeeping in client financial management systems.
Respond to routine inquiries schedule appointments and assist staff and visitors as needed.
Perform other administrative duties as assigned by the Rep Payee Program Manager.

Qualifications:

High school diploma or GED required; Associates degree preferred.
Minimum of one year of administrative clerical or office support experience; experience in a financial benefits or human services setting preferred.
Strong organizational skills and attention to detail; ability to manage multiple tasks and deadlines accurately.
Proficiency with Microsoft Office (Word Excel Outlook) and ability to learn agency financial software.
Ability to maintain strict confidentiality of client financial and personal information in accordance with agency policy and applicable privacy laws.
Strong written and verbal communication skills.
Valid drivers license and reliable transportation for occasional travel between ServiceNet program sites.

Benefits and Pay:

$19.00 - $22.00 Per Hour paid bi-weekly.
Generous time-off package.
Comprehensive health and dental insurance plans.
403(B)-retirement plan with employer matching.
Long-term disability benefits; paid life insurance.
Advancement opportunities; tuition assistance; and several more benefit options.

Want to learn more about ServiceNet:
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or veteran status.

Compensation: $19.00 - $22.00 per hour

ServiceNet is a non-profit agency supporting people with mental health challenges developmental disabilities brain injuries homelessness and more. We offer great benefits room to grow and plenty of rewarding opportunities. Wed love for you to join us!

At ServiceNet you will make a real difference. Whether youre working in residential direct care clinical care peer support or other valuable roles youll be part of a compassionate team dedicated to supporting our community.

And with over 3000 employees and over 100 programs across western Massachusetts were confident theres a role thats the right fit for you.

Required Experience:

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