Client Service Representative
Job Location:
Huntington, WV - USA
Monthly Salary:
Not provided by the employer
Posted:
2 September 2026 (5 days ago)
Application Deadline:
30 November 2026
Vacancies:
1 Vacancy
Job Summary
West Hills Animal Hospital & Emergency Center
Huntington NY Full-Time
About Us
Huntington NY Full-Time
About Us
West Hills Animal Hospital & Emergency Center is a full-service veterinary hospital and 24/7 emergency center providing high-quality medical surgical and emergency veterinary care for companion animals in the Huntington NY area.
We are known for our compassionate client service collaborative team culture and advanced patient care in a fast-paced professional environment.
Position Overview
We are seeking an experienced Full-Time Veterinary Receptionist / Client Service Representative (CSR) to join our front desk team.
As one of the first and last people our clients interact with you will help create a compassionate organized and supportive experience during some of the most emotional moments of pet ownership. This position is ideal for someone with veterinary hospital experience who thrives in a busy environment communicates with empathy and can confidently manage multiple priorities.
Some of the responsibilities you will own in this role:
- Welcome clients and patients with professionalism empathy and compassion
- Answer high-volume phone calls while appropriately prioritizing urgent patient needs
- Coordinate emergency walk-ins and scheduled appointments
- Accurately register patients and maintain electronic medical records
- Collect patient histories and verify client information
- Process invoices payments deposits and other financial transactions
- Communicate clearly with veterinarians and technicians regarding patient flow
- Provide clients with updates discharge instructions and follow-up communication
- Maintain a clean organized and welcoming reception area
- Support efficient hospital workflow through teamwork and collaboration
Preferred Qualifications
- Minimum 2 years of Veterinary Client Service Representative preferred
- Outstanding communication and interpersonal skills
- Excellent multitasking and organizational abilities
- Strong attention to detail and accuracy
- Ability to remain calm compassionate and professional during busy or emotionally challenging situations
- Comfortable navigating multiple computer systems and veterinary software
Benefits
- Competitive Compensation $17.00/hour based on experience skills and qualifications.
- Cohesive Training & Career Development Gain access to ongoing learning opportunities and career growth programs.
- Comprehensive Health Benefits Medical dental and vision coverage to support your well-being.
- Exclusive Pet Care Discounts Significant savings on pet exams treatments and boarding.
- Generous Paid Time Off Recharge with paid vacation and personal days.
- 401(k) with Company Match Invest in your future with our retirement savings plan.
Required Experience:
Unclear Seniority
About Company
We handle the day-to-day business operations while you provide excellent medical care. Join a veterinary family that cares about your happiness and success.