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Client Service Associate
Job Location:
Job Location:
Charlotte, NC - USA
Monthly Salary:
$ 54000 - 65000
Monthly Salary:
Posted:
13 August 2026 (2 days ago)
Posted:
Application Deadline:
10 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
At Edelman Financial Engines (EFE) our purpose is to guide people with the financial advice they need to thrive.
We believe that every dollar saved represents a lifetime of hard work and aspirations and every dollar invested has a job to do for our clients. Thats why we are committed to managing our clients investments by truly understanding them as people first and then delivering advice strategies and solutions to help them feel confident about the plans they are making whether for today tomorrow or in the great unknown future. Our goal is to build long-term relationships based on respect integrity and a belief that our responsibility is to help people make smart investments decisions in every stage of their lives.
Our culture is grounded in our CORE values: Client First One Team Respectful Candor and Endless Curiosity. These values guide everything we do for our clients and each other. We are committed to moving forward together. If you are inspired by purpose-driven work and a collaborative values-led culture we invite you to explore a career with us.
As a member on the Client Services team youll play a pivotal role by partnering with the Financial Planner providing a high level of customer service to our clients.
We are looking for someone with financial services experience to help us deliver outstanding service by building and encouraging the client relationship as well as performing all related administrative functions. If you have outstanding client service and communication skills with a good understanding of finance this is the opportunity for you!
Responsibilities:
- Coordinate client meetings including greeting clients appointment preparation and supporting the completion of required paperwork.
- Supervise client account activity researching and resolving issues
- Prepare and review all new account paperwork to ensure documents are complete and in good order
- Verify accounts are traded into the accurate model and aid operation teams as needed; supervise incoming rollovers other investment funding and transfers to ensure that all applicable accounts moved
- Document key client achievements and other relevant data into systems that will assist in future client interactions
- Maintain risk awareness and compliance; identify problems in a timely manner while aligning with standard resolution policy the established corporate process and regulatory procedures
- Support the firms initiatives assist with any company-wide projects and activities and attend functions as needed
- Participation in projects task forces councils and product rollouts to ensure CSA voice is represented
Requirements:
- Two years of relevant experience (Registered Investment Advisor or Broker/Dealer) is preferred
- Bachelors degree or equivalent experience preferred
- Good understanding of finance and investment markets/securities
- Critical thinking attention to detail and multi-tasking skills required
- Able to adapt to changes in the work environment handle challenging demands and work with frequent change delays or unexpected events.
- Position requires a high level of confidentiality
Edelman Financial Engines takes a market-based approach to pay. The expected base salary range for this role nationally is $54000 - $65000.However final base pay will be carefully determined based on several factors including responsibilities job-related skills relevant experience geographic location and market addition to a competitive base salary you will be eligible for an annual target cash bonus. This role also offers the ability to earn additional cash bonuses for your contributions throughout the year. These bonuses reward you for helping introduce new clients to the firm supporting strong client relationships and contributing to your teams growth and performance. Collectively all of the bonuses are a meaningful portion of the total cash opportunity for this role. Bonus amounts are determined by your individual contributions your teams results and in some cases the revenue your team generates. Details about how these additional bonus opportunities work will be shared during the interview process and after hire.
Your recruiter can share more about the specific benefits eligible for this role during the hiring process.
Edelman Financial Engines takes a market-based approach to pay. The expected base salary range for this role nationally is below. However final base pay will be carefully determined based on several factors including responsibilities job-related skills relevant experience geographic location and market conditions. Additionally this role may be eligible for other forms of compensation and benefits such as a discretionary bonus health dental and other wellness plans and 401(k) contributions.
Pay Range
$54000 - $65000 USD
About Edelman Financial Engines
Since 1986 Edelman Financial Engines has been committed to always acting in the best interests of our clients. We were founded on the belief that all investors not just the wealthy deserve access to personal comprehensive financial planning and investment advice. Recognized byBarronsas a top RIA firm for eight years in a row(awarded each September (2018-2025) based on prior 12-month data through June 30)1wesupportmore than1.27 million clientsacross 140 offices nationwide and manage over$324billionin assets2.Our unique approach to serving clients combines our advancedmethodologyand proprietary technology with the attention of a dedicated personal financial planner. Every clients situation and goals are unique and the powerful fusion of high-tech and high touch allows Edelman Financial Engines to deliver the personal plan and financial confidence that everyone deserves.
For more information please visit.
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Edelman Financial Engines encourages success based on our individual merits and abilities without regard to race color religion creed sex gender identity or expression sexual orientation pregnancy; marital domestic partner or civil union status; national origin citizenship ancestry ethnic heritage genetic information age legally recognized disability military service or veteran status.
Accommodations are modifications or adjustments to the hiring process that would enable you to fully participate in that you need assistance to accommodate a disability you may request one at any time by either contacting your recruiter or .
1TheBarrons Top 100 RIA Firms list an annual ranking of independent advisory firms is based on qualitative and quantitative criteria. Firmselecttoparticipatebut do not pay to be included in the ranking. The 2018 ranking refers to Edelman Financial Services LLC which combined its advisory business in its entirety with Financial Engines Advisors L.L.C. (FEA) in November 2018. For the same survey FEA received aprecombinationranking of 12th.
2EdelmanFinancial Engines data as ofSeptember 30 2025
Required Experience:
IC
