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Client Relations Team Lead
Job Location:
Job Location:
San Francisco, CA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
19 July 2026 (30+ days ago)
Posted:
Application Deadline:
16 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About Us:
The Class Consulting Group is a boutique management consulting firm headquartered in SFO-Bay Area that provides consulting services to senior management and Board of Directors of nonprofit/philanthropic organizations. It also offers community leadership opportunities to professionals. CLASS collaborates with its clients - the Non-Profit Organizations to help them realize their mission and create tangible value. CLASS offers business consulting services in Marketing Strategy Human Resources/ Organization Finance and IT.
We are looking for motivated and committed individuals to join our volunteer-driven teams.
Position Type: Volunteering (All volunteering positions at The Class Consulting Group are unpaid)
The CLASS Consulting Group believes in equal opportunity and considers applicants for all positions without regard to race color religion creed gender national origin age disability marital or veteran status sexual orientation or any other legally protected status.
The Class Consulting Group is a boutique management consulting firm headquartered in SFO-Bay Area that provides consulting services to senior management and Board of Directors of nonprofit/philanthropic organizations. It also offers community leadership opportunities to professionals. CLASS collaborates with its clients - the Non-Profit Organizations to help them realize their mission and create tangible value. CLASS offers business consulting services in Marketing Strategy Human Resources/ Organization Finance and IT.
We are looking for motivated and committed individuals to join our volunteer-driven teams.
Position Type: Volunteering (All volunteering positions at The Class Consulting Group are unpaid)
Specific Responsibilities:
- Lead client relations and marketing activities in seeking business with NPO prospects & developing existing NPOrelationships.
- Seek repeat business by managing relationships with current & past clients.
- Develop business plans and CR strategies that ensure attainment of organizational goals and targets.
- Collaborate with the Business Consulting Services team to reach out to CLASS clients to gauge the impact of CLASSs work and probe for potential follow up on projects and/or referrals.
- Create and deliver proposal presentations to potential clients.
- Build CLASSs brand and develop marketing programs & communication channels that will drive new business growth.
- Represent CLASS at various Nonprofit Organization related events.
- Oversee Salesforce/HubSpot(CRM) to ensure we are managing our relationships and interactions with our existing/potential clients.
- Provide leadership to the CR team ensuring appropriate training communication and leveraging of resources within the team
GeneralResponsibilities:
- Assistin developing strategic and operational plans by identifying short-term andlong-termpriorities.
- Track KPIs and progress of strategic projects and present management reports to the board.
- Provideleadership to the team and encouragealeadership-basedculture.
- Presideover the meetings and agenda of the team as well as track projects and ongoing activities.
- Ensureappropriate communications and leverageresources within the team and with other teams.
- Promotevolunteer engagement within the CR Team and across the broader CLASS Group.
Requirements:
EducationQualification& Experience
- MBA in Marketing with10 years ofexperiencein Business DevelopmentSalesor Marketing.
- At least8years of prior leadershipexperience
- Experience with Salesforce/HubSpot or any CRM database preferred.
Skills/Abilities
- Passionate & committed to serve community.
- Optimisticreliable and capable of fostering teamworkwithout formal hierarchy.
- Excellent in communication and presentation.
- Should honor commitments and CLASSs Code of Ethics.
Commitment
- Minimum1 yearofcommitmentfor the unpaid / pro-bono position.
- Time: Minimum 5 hours per week (excluding meeting time).
- AttendWeeklyMeetings: 2 in-person(once COVID related restrictions are lifted)and 2 conference calls.
Benefits:
- Leadership development opportunities
- Networking opportunities
- An opportunity to give back to the community
The CLASS Consulting Group believes in equal opportunity and considers applicants for all positions without regard to race color religion creed gender national origin age disability marital or veteran status sexual orientation or any other legally protected status.
Required Experience:
Manager
About Company
CLASS Consulting Group: Empowering nonprofits with strategic consulting in management, technology, and marketing. Transform your impact with our expert guidance.
