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Client Relations Manager
Job Location:
Job Location:
Denver, CO - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
3 September 2026 (11 hours ago)
Posted:
Application Deadline:
1 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Client Relations Manager
Denver Cold Storage Inc. Denver PA
Denver Cold Storage Inc. is a third-party logistics warehouse providing frozen refrigerated and ambient storage solutions along with nationwide temperature-controlled transportation through Denver Logistics LLC.
Were a growing family-owned company built on empowerment family growth and service. Were looking for dependable team members who take pride in hard work and want opportunities to grow.
The Client Relations Manager manages the Client Relations Team to provide our clients with an exceptional customer experience. Customer service is the foundation for everything we build together. Responsibilities include Client Management Team Supervision Team Building and Inventory Control.
RESPONSIBILITIES
- Client Management
- Oversee the management of all client account distribution to the CSR team
- Delegate new clients and accounts to the team
- Evaluate workflow and workload as appropriate
- Team Supervision
- Provide supervision training and professional development for all client relations team members
- Manage workflows of incoming customer orders for each team member
- Team Building
- Participate in personnel decisions and provides leadership for team meetings and activities to build teamwork and ensure quality service
- Develop SOPs for the CSR team to utilize in day to day tasks
- Establish goals for the team as a group and individually that will enhance service
QUALIFICATIONS & EXPERIENCE
- Leadership ability
- Proven experience in customer service or a related field
- Superior accuracy with data entry and client communications
- High level ability to understand client business concerns and advocate for their needs
- Advanced proficiency with the Microsoft Office suite of programs (Outlook Word and Excel)
- Exceptional written and verbal communication skills
- Strong organizational and time management abilities
- Advanced Problem Solving/Analytical Skills
- Ability to work flexibly and adapt to changing priorities
Required Experience:
Manager
About Company
Cold, Refrigerated, and Dry Storage and Transportation Solutions. Strategically Located for East Coast Coverage.
