Client Relations Coordinator

We are seeking a friendly dependable Client Relations Coordinator who enjoys connecting with people understanding their needs and helping make the planning process easier from start to finish.

This remote role focuses on building client relationships researching solutions coordinating details and providing consistent follow-up. Depending on the clients needs this may include travel accommodations entertainment events leisure experiences and other reservation-based services.

Prior travel experience is not required. Were looking for individuals who are comfortable working with people and are willing to learn.

As a Client Relations Coordinator youll help guide clients from their initial request through the planning and reservation process.

Responsibilities may include:

• Communicating with new and existing clients by phone email and online platforms
• Learning each clients preferences priorities and budget
• Researching options and identifying solutions that fit individual needs
• Coordinating reservations and important details
• Providing clear information and answering client questions
• Following up on inquiries and maintaining ongoing client relationships
• Keeping client information and communications organized
• Assisting with changes or additional requests when needed
• Developing knowledge of hospitality travel entertainment and leisure services
• Participating in training and ongoing professional development

You dont need a specific industry background to succeed in this role.

Experience in customer service retail hospitality restaurants education administrative support sales healthcare support event planning or other people-focused environments can translate well.

Were especially interested in individuals who:

• Genuinely enjoy helping people
• Communicate clearly and professionally
• Are dependable and follow through
• Have strong organizational skills
• Pay attention to small details
• Are comfortable researching information online
• Can manage multiple conversations and priorities
• Are self-motivated and comfortable working remotely
• Are willing to learn new systems services and processes

• Flexible remote work environment
• Training and ongoing mentorship
• Opportunities for continued professional development
• Experience in client relations hospitality reservations and travel services
• Access to industry resources and training
• The ability to develop long-term client relationships
• Opportunities for growth based on individual goals and performance

This role is ultimately about becoming a trusted resource for your clients.

If youre the person people naturally turn to when they need help researching options organizing details or figuring out what to do next your skills may translate very well to client relations.

Were looking for motivated individuals

• Must be a citizen of the US UK Australia Spain or Latin America
• Access to a computer or smartphone