Client Manager – Water Services
Canton, OH - USA
Job Summary
Woodard & Curran is an employee-owned engineering science and operations firm dedicated to clean water a safe environment healthy communities and happy people. We foster an inclusive collaborative culture that supports professional growth flexibility and meaningful work empowering our employees to make a lasting impact on our clients communities and the planet.
Whats in it for you
Woodard & Curran is seeking a Municipal Water Client Leader to grow municipal water services across the Northeast focusing on drinking water wastewater stormwater and water resources.
This role is ideal for an experienced engineer or project manager ready to expand beyond project delivery into client leadership account growth and business development while continuing to support meaningful water infrastructure projects.
Youll work alongside industry experts across consulting engineering Operations & Maintenance and Integrated Solutions to deliver innovative solutions strengthen client relationships and help expand our presence throughout New England.
This highly visible role offers leadership growth strong client engagement competitive benefits bonus potential and a clear path toward greater regional and practice leadership responsibilities.
Who are we looking for
A relationship-focused municipal water professional with strong technical expertise public-sector experience and a passion for client service team collaboration and market growth.
Why could this role be your next move.
This opportunity provides greater client ownership leadership visibility and influencesupported by established client relationships strong technical resources operational expertise and experienced leaders. Youll have the opportunity to grow your impact build trusted partnerships and help communities solve critical water challenges.
Travel: Up to 20% travel within the Massachusetts region including visits to local offices and project sites.
Candidate Location: Must be based in Massachusetts or the surrounding area with the ability to travel regularly to our Andover Canton and Boston Metro offices.
What will you be doing at Woodard & Curran
As a Client Manager you will build and strengthen municipal client relationships identify opportunities support business growth and collaborate with technical teams to deliver innovative client-focused solutions. This highly visible role focuses on serving complex municipalities and advancing Woodard & Currans reputation for technical excellence and exceptional client service.
- Grow the municipal water practice across drinking water wastewater stormwater and water resources in the Northeast.
- Serve as a trusted advisor by understanding municipal operational regulatory funding and infrastructure challenges.
- Identify client needs and proactively develop solutions aligned with capital planning and longterm priorities.
- Position the firm early for upcoming work through strong client engagement and insight into municipal planning cycles.
- Lead or support project delivery with a focus on quality responsiveness and client service.
- Collaborate with technical teams to align solutions with client expectations and deliver highquality outcomes.
- Lead or support proposals and interviews including scopes budgets presentations and positioning strategies.
- Shape scopes budgets and schedules in partnership with clients and internal teams.
- Develop account plans and growth strategies aligned with client needs and regional goals.
- Support healthy account management by helping teams stay aligned on budgets invoicing communication and expectations.
- Strengthening client relationships and creating opportunities for technical teams to engage and grow.
- Participate in conferences to build relationships and stay current on emerging technologies and market drivers.
- Coach and develop staff to support technical and professional growth.
- Contribute to a collaborative team culture focused on client success and highquality delivery.
- 1020 years of municipal water experience wastewater stormwater drinking water or water resources consulting.
- Bachelors degree in environmental or civil engineering from an accredited program.
- Strong understanding of municipal decision-making including budgets boards/commissions capital planning procurement regulatory drivers and funding programs.
- Ability to understand client needs and project delivery and identify opportunities to add value over time.
- Credibility with publicsector clients and ability to build relationships with engineers operators public works leaders utility directors and municipal stakeholders.
- Technical strength with interest in broader leadership including client strategy business development and regional growth.
- Growth potential without needing an existing book of business but with ambition emotional intelligence and initiative.
- Peoplefocused and collaborative mindset with creativity and energy for solving complex municipal challenges.
- Enjoyment of team building and mentoring and bringing the right people together to deliver highquality solutions.
- Growth mindset with desire for autonomy and visibility and a broader platform to shape their career.
- Experience supporting proposals and client positioning including scopes budgets interviews and presentations.
- Desire to expand beyond technical execution into client strategy practice growth and leadership.
- Strong communication and problemsolving skills with the ability to collaborate and build effective teams.
- Motivation to help grow the organization and the ability to inspire connect and develop others.
- Motivation to help grow an organization and the ability to inspire connect and develop others.
This role has the option for remote work and the anticipated pay range is flexible depending on factors such as the employees primary work location skills experience and education. The following examples illustrate how the pay range for the same role can vary based on different locations.
Group A (Andover MA) $130000 - $230000
Group B (Boston Metro & Canton MA) $140000 - $240000
This positions anticipated pay range is provided; the final exempt salary or non-exempt hourly pay will depend on experience level and consider a percentage-based geographic differential based on where the final candidate will be working. Geographic differentials recognize and reflect the cost of labor differences between geographic markets.
Woodard & Curran offers a comprehensive benefits package. For more information about our benefits & workplace policies visit Benefit & Policy Information - Woodard & Curran.
E-Verify Participation: Woodard & Curran participates in E-Verify to confirm the employment eligibility of all newly hired employees. As part of this process we provide access to the Right to Work & E-Verify postings.
Equal Employment Opportunity & Accessibility: Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process please contact Beth Sweitzer.
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Required Experience:
Manager