Client Experience Specialist
Toledo, OH - USA
Job Summary
Were seeking reliable individuals to provide thoughtful client support throughout the travel planning this role youll communicate with clients organize important details coordinate schedules and help ensure they receive a smooth and positive experience.
This is a fully remote role for someone who enjoys helping others working independently and taking ownership of the details behind the scenes.
No previous travel experience is necessary. Comprehensive training and ongoing guidance are included.
Communicate with clients to understand their needs and preferences
Help organize itineraries schedules confirmations and travel information
Provide timely updates and respond professionally to questions
Keep client details accurate organized and easy to follow
Track important dates tasks and planning milestones
Support each client throughout the process from start to finish
Enjoy providing helpful and attentive service
Communicate professionally through phone email or messaging
Have strong organizational and time-management skills
Pay close attention to details
Are comfortable learning online tools and systems
Can work independently while remaining accountable
Approach challenges with patience and a solutions-focused attitude
Customer service client care hospitality scheduling administrative or planning experience is beneficial but not required.
Work remotely from an approved location
Flexible scheduling
Step-by-step training
Ongoing team support and mentorship
Professional skill development
Room to grow based on consistency and performance
This role may be a good fit for military spouses stay-at-home parents hospitality professionals customer service professionals career changers and anyone seeking flexible remote work.
Applicants must be authorized to work in the United States United Kingdom Mexico Australia Spain or eligible LATAM regions.
If you enjoy supporting people and creating organized stress-free experiences we encourage you to apply.