Client Experience Coordinator

We are hiring a Client Experience Coordinator to oversee client communications coordinate travel service details and ensure every interaction throughout the travel planning and booking process reflects a smooth professional and high-quality experience.

This is a fully remote position ideal for someone who is organized dependable and comfortable managing multiple client workflows independently. Full training and structured onboarding are provided from day one. No prior travel industry experience required.

• Oversee ongoing client communications related to travel bookings itineraries and service updates

• Ensure timely follow-ups booking confirmations and status updates are delivered to clients

• Coordinate scheduling travel documentation and client requests with accuracy

• Proactively identify and resolve issues to maintain a seamless travel experience

• Maintain detailed client records and booking information across internal systems

• Contribute to workflow improvements that support the overall travel operations team

• Deliver consistent professional support throughout every stage of the clients travel journey

• Strong communication organization and problem-solving skills

• Client service account management or customer-facing experience preferred not required

• Comfortable working independently while utilizing provided systems and resources

• Detail-oriented reliable and deadline-driven

• Tech-comfortable and adaptable to new booking platforms and digital tools

• Must be a citizen of the US UK Australia Mexico Spain or LATAM

• Laptop or desktop computer

• Reliable broadband internet connection

• Smartphone for communication and updates

• 100% remote flexibility

• Structured onboarding and ongoing support

• Clear processes and systems provided

• Growth opportunities within a supportive team-focused environment