Clerical Support

Job Title: Clerical Support

Location: Jamaica Plain MA 02130

Type: 2 Months Contract

Shift/Hours: 9:00 AM - 5:00 PM

Pay Rate: $29 an hour

Job Summary

We are seeking aClerical Supportto provide daily desk coverage and administrative assistance within a Care Center in Jamaica Plain MA. They will manage front-desk communications processes prescription and paperwork requests handles incoming/outgoing mail and maintains office equipment and supply inventories. They will serve as a primary communication liaison between patients clinical staff vendors and external care facilities to ensure smooth daily clinic operations.

Key Responsibilities

• Provide daily clerical desk coverage in the Care Center.
• Answer incoming phone calls promptly retrieve voicemail messages and relay accurate information to the appropriate parties.
• Deliver excellent customer service when communicating with patients clinical staff vendors and visitors.
• Coordinate the retrieval of incoming prescription and paperwork requests route them for completion and process outgoing documents for delivery.
• Print out and distribute daily clinic schedules for the upcoming day to corresponding medical staff.
• Retrieve incoming information from printers and fax machines and disperse documents promptly to the appropriate personnel or location.
• Stock paper in fax machines copiers and printers while monitoring equipment performance and requesting technical service as needed.
• Monitor office supply levels routinely and initiate orders for necessary replenishment.
• Maintain adequate inventory levels of clinic forms across supply closets desks EHO stations Needle Stick packets and New Employee packets.
• Transport outgoing mail to the mailroom and retrieve incoming mail daily for departmental distribution.
• Respond to staff communication needs connecting the Ambulatory Care Center with other floors medical disciplines and outside clinicians or facilities.
• Coordinate administrative requests including calling for patient lunch trays as required.

Required Skills & Experience

• Demonstrated experience providing administrative or clerical desk support preferably in a clinical or ambulatory environment.
• Strong interpersonal and customer service skills when interacting with patients medical staff and external vendors.
• Ability to handle multi-line phone calls record detailed messages and route inquiries accurately.
• Proficient in processing paperwork managing prescription requests and organizing clinical documentation.
• Familiarity with stocking operating and requesting maintenance for office equipment (copiers fax machines printers).