Claims Specialist
Job Location:
Saginaw, MI - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
LOCATION: This position is located in the Saginaw MI Field Office 611 E. Genesee Ave. Saginaw MI 48607.
TOUR OF DUTY: Flextime Full-time Alternate work schedules may be available.
TYPE OF POSITION: Permanent
Claims Specialists conduct interviews with the public to obtain clarify and verify information about initial and continuing eligibility for retirement survivors disability health insurance benefits and eligibility for supplemental security income including State addition they resolve discrepancies clarify issues and make final decisions for initial and post-entitlement for benefits and payments; adjudicate and authorize entitlement or disallowance actions at all levels of difficulty and complexity under programs administered by SSA.
- Proof of ICTAP eligibility required
- U.S. Citizenship required
- Selective Service Registration if applicable ()
- Background and/or security investigation required
- Job offers are contingent on background / security investigation results
- All qualification requirements must be met by the closing date of the announcement
Applicants must have 52 weeks of specialized experience at the GS-9 level or equivalent which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge skills and abilities to successfully perform the duties of the position. Examples of specialized experience include developing examining investigating or authorizing of claims under a program for SSA benefits health insurance pension plan income maintenance or related programs.
The following time-in-grade requirement must be met by the closing date of this announcement.
Applicants must have 52 weeks at the GS-9 or higher.
SELECTIVE PLACEMENT FACTOR:
COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations which might be encountered on the job in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech ability to listen ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview you will not qualify for the job. Panel interviews may be conducted via video conferencing software if technically feasible.
NOTE: Previous Meet and Deal results are not valid for this vacancy announcement; you will be required to complete the CAIP assessment.
PROOF OF EDUCATION: If you are qualifying on the basis of education or satisfying an educational requirement submit a copy of your transcripts that includes your name the name of the educational institution course title(s) number of credits grade and date of completion. Unofficial transcripts or screenshots of electronic/web transcripts with the required information will be accepted at the time of application. You must submit your transcripts according to the application submission details of this announcement. Documents will not be accepted via email or regular mail. If selected you may be required to provide your official college transcripts prior to the effective date of the personnel action placing you into the new position.
GS-11: Ph.D. or equivalent doctoral degree or successful completion of three full years of progressively higher level graduate education leading to a Ph.D. or equivalent degree or LL.M.
Combining Education and Experience:
GS-11: Experience and graduate level education beyond the second year may be combined to meet the minimum qualification requirement.
Note: One year of full-time graduate education is considered to be the number of credit hours that the school you attended has determined to represent one year of study. If this information is not provided we will consider 18 semester/27 quarter hours to be equal to one year of full-time graduate study.
Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined.
In addition to the minimum qualifications applicants must be eligible under the following category:
- Displaced or surplus Federal employees eligible under the Interagency Career Transition Assistance Plan (ICTAP) who have held a GS-11 or above and in the commuting area of the listed duty locations.
This is not a career-ladder position; GS-11 is the full performance level.
This is a bargaining unit position represented by the American Federation of Government Employees.
Selective Service: If you are a male applicant born after December 31 1959 you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. See .
Additional selections may be made for this vacancy six months from the closing date of this announcement.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC
