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Claims Representative II (Baltimore, MD)
Job Location:
Job Location:
Baltimore, MD - USA
Yearly Salary:
USD 60320 - 70000
Yearly Salary:
Posted:
19 August 2026 (23 hours ago)
Posted:
Application Deadline:
16 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Our Story
Imagine being part of a team thats not just shaping the future but actively driving it. At Davies North America were at the forefront of innovation and excellence blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group we help businesses navigate risk optimize operations and spearhead transformation in the insurance and regulated sectors.
Davies Claims North America is looking for an experienced Claims Representative II to handle managing investigating and resolving of serious claims involving minor property damage and complex bodily injury claims filed against the Maryland Transit Administration (MTA). Reporting to the MTA Claims Supervisor and/or other designated officials you will manage a caseload of approximately 150 individual case files some with multiple claimants arising from MTA operations.
To be successful in this role you will need to have a high-level attention to detail display superb problem-solving skills and exhibit discretion with sensitive and confidential information. You must have a high school diploma or possess a high school equivalency certificate and must have at least two years of experience investigating settling and handling automobile property damage bodily injury and general liability claims. Additionally you must demonstrate an exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced dynamic work environment.
This role is a full-time position at the Maryland Transit Administration office based in Baltimore MD.
Key Responsibilities
- Manage a caseload of approximately 150 claim files some with multiple claimants pertaining to MTA operations liability
- Perpetual evaluation of reserves for property damage and/or bodily injury claims with exposures of $25000 or greater (subject to change)
- Investigating claims issuing timely reports completing thorough diary reviews managing litigation and demonstrating excellent organizational skills
- Exhibit company values of We are Dynamic We are Innovative We are Connected and We Succeed Together
- Perform other duties as assigned
Skills knowledge & expertise
Required
- High School diploma or possession of a high school equivalency certificate
- Two years of experience handling commercial liability claims with emphasis on mass transit automobile and general liability
- Experience with investigating settling and handling automobile property damage bodily injury and general liability claims
- Adherence to the requirements within Section 111 of the Medicare Medicaid and SCHIP Extension Act of 2007
- Proficiency with Microsoft Office Suite
Preferred
- College degree
- Familiarity with Medicare requirements
Other skills and abilities
- Proactive independent and takes initiative with consistent follow through
- Superb communication skills verbal and written conducted in a timely manner
- Superior time management skills with capability of working with and meeting deadlines
- Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced dynamic work environment
- Excellent team player with interpersonal skills
- High level attention to detail and problem-solving skills
- Capable of working collaboratively and independently with minimal supervision
- Exhibit discretion with sensitive and confidential information
- Display a comfort level working with key people at all levels within an organization
Equal Employment Opportunity & Legal Notices
Benefits
At Davies North America we are dedicated to supporting the wellbeing and future of our qualifying employees. Our comprehensive benefits package includes:
- Medical dental and vision plans to support your health and that of your family
- A 401(k) plan with employer matching
- Timeoff policies including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for nonexempt employees
- Paid holidays
- Life insurance and shortterm and longterm disability coverage
Benefit offerings eligibility and required employer contributions may vary based on role classification and applicable federal state and local laws including those tied to an employees primary work location.
Where required by law the Company provides paid sick leave paid family and parental leave and other mandated benefits in accordance with applicable state and local requirements.
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity and we actively promote an environment where all voices are valued and heard.
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills experience qualifications and geographic location which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Background Check & Fair Chance Compliance
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills experience qualifications and geographic location which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Background Check & Fair Chance Compliance
Any background check or review of criminal history if applicable to the role will be conducted only after a conditional offer of employment and in compliance with applicable federal state and local laws including fairchance hiring requirements.
Massachusetts Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Massachusetts Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
AI Policy
At Davies we value authentic conversations and a fair candidate experience. While candidates may use AI and technology tools to prepare for interviews we expect interview responses and assessments to reflect each individuals own experience knowledge and professional judgment.
We do not use sites like Facebook Craigslist or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal please email us at
Required Experience:
Unclear Seniority
