Claims Representative

CRSTs Home Solutions - Installs division provides delivery and installation of products that require skilled labor or trade-licensed technicians. From delivery to installation and assembly demand for these services has grown significantly. Home Solutions is proud to work with retail and client partners to provide convenient solutions for consumers.

How Youll Work:

• Location: Onsite-Amherst NY
• Hours: Monday to Friday (8:00 am to 4:30 pm)
• Compensation: Compensation: This pay scale represents a good faith estimate of the hourly range the company reasonably expects to pay upon hire for this position: $23 $25 per hour. A final offer amount will depend on factors such as prior relevant experience skills and location.
• Benefits: Comprehensive package including medical dental and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off holidays and parental leave; plus additional voluntary benefits and employee discounts.

Job Summary:
Responsible for taking first report calls of accidents from drivers assigning adjusters as needed inputting the information into the computer system notifying third-party administrators of accidents and performing required follow-up on all these functions. Management analysis and processing ofand reporting oninsurance and self-insurance programs and claims. Risk management personnel manage the companys risk by analyzing and purchasing risk transfer products assessing investigating and settling claims to limit ultimate liability monitoring and assisting the work of outside legal counsel and third-party claims administrators and reporting on loss history and trends to safety and operations departments and executive leadership.

Essential Duties and Responsibilities:

• Take first reports of accidents and Enter accident information into computer
• Obtain and file copies of police reports photos and other accident-related documents
• Follow up on missing documentation regarding the accident
• Execute the investigation for root cause analysis and evaluate liability exposure
• Set up third-party field adjusters as needed on more serious claims to get to the scene for documentation to preserve evidence
• Communicate accident notices to internal clients
• Audit each incident report for accuracy and completeness before escalating the claim status
• Coordinate information with the companys insurers and/or third-party administrator
• Commence claims adjudication as directed by supervisor
• Obtain records timely for evidence preservation in anticipation of litigation
  
  

Required Skills:â

• 1-3 years of previous insurance/claims experience
• Customer Service and Communication
• Complex Problem Solving and Critical Thinking
• Judgement and Decision Making
• Good Time Management
• Self-Motivated and Detail-Oriented
• Experience with claim management systems and Microsoft Office required

Why CRST
CRST is celebrating 70 years of grit growth and forward momentum a legacy built on safety integrity and delivering on our commitments. At CRST youll be part of a team backed by a company committed to operational excellence strong partnerships and long-term success.

Core Values:

• Safety at the Core of All We Do
• Integrity in Every Decision and Action
• Commitment to the Success of Employees Customers Agents Contractors and Communities

Equal Opportunity Employer: CRST The Transportation Solution Inc. is an equal opportunity employer. The Company prohibits unlawful discrimination against any applicant or employee based on race (including hair texture and protective hairstyles) color religion creed religious practices sex (including pregnancy childbirth breastfeeding reproductive health decision-making sexual orientation gender identity gender expression and related conditions) national origin ancestry age disability genetic information military status veteran status marital status or any other status protected by applicable federal state or local law.

Required Experience:

Unclear Seniority