Claims Manager

Trammell Crow Residential (TCR) is aleadingmultifamily real estate developer with a local presence in16key U.S. markets. Over45years TCR has built morethan292000premiermultifamily residences delivering amenity-rich communities in economically thriving locations nationwide. TCR is part of the development platform of CrowHoldings a privately owned real estate investment and development firm withover75years of history $34billion of assets under management and an established platform with a vision for continued more information please visit.

Position Summary

The Claims Manager supports TCRs risk management function through the management of insurance claims and related litigation across development construction and operational activities. This role serves as a key liaison among business leaders Legal insurers brokers third-party administrators and outside counsel to ensuretimelyclaim resolution effective litigation management and proactive risk mitigation. The position combines deep technical claimsexpertisewith strong relationship management and communication role will report to the Director of Risk Management and will be based in our Dallas office.

Primary Responsibilities

• Manage the full lifecycle of general liability property construction and other insurance claims arising from the companys multifamily development construction and operational activities
• Coordinate and oversee claims investigations coverage analysis reserving discussions and claim resolution strategies
• Partner closely with Legal insurers brokers third-party administrators and outside counsel on litigated matters
• Monitor and manage commercial claims litigation including strategy discussions reporting document preservation discovery support and settlement coordination
• Identifytrends in claim activity and recommend risk mitigation and loss prevention initiatives
• Support business leaders throughout the claims process and provide guidance on incident reporting and documentation requirements
• Analyze claim data and develop reports for senior leadershipregardingclaim trends exposure and financial impacts
• Assistwith insurance renewals by providing claims history loss runs and exposure information
• Support insurance recovery efforts and complex coveragematters
• Maintain strong working relationships with internal stakeholders while deliveringa high levelof responsiveness and customer service

Desired Skills & Experience

• Bachelors degree in Risk Management Business Finance Legal Studies or a related field
• 5 years of commercial claims management experience preferably within real estate construction insurance or a related industry
• Significant experiencemanaging commercial claims litigation and coordinating with outside counsel
• Strong understanding of insurance coverage claims handling practices and litigation processes
• Experience working with carriers brokers and third-party administrators
• Excellent communication negotiation and stakeholder management skills
• Strong analytical organizational and problem-solving capabilities
• Ability to manage sensitive matters with professionalism and sound judgment

Required Experience:

Manager