Claims Examiner

Currently Chubb is seeking a Workers Compensation Lost Time Claims Examiner in our Alpharetta office.

MAJOR DUTIES & RESPONSIBILITIES:

• Deliver superior customer service and satisfaction through effective interactions with insureds claimants agents underwriters and others.

• Contribute to collaborative environment by consistently demonstrating teamwork high motivation behavior and effort to achieve goals and objectives.

• Provide accurate and timely expense and loss assessments on Lost Time claims.

• Timely and appropriately communicate with internal and external customers relative to account trends issues and claim activity.

• Consistently demonstrate fundamentally sound claim handling by achieving compliance in the areas of investigation coverage loss assessment and case management.

• Ensure the establishment documentation and execution of appropriate strategies to bring early resolutions to assigned claims.

• Recognize and properly address coverage issues potential fraud and subrogation; follow guidelines and completion of reporting forms.

• Keep all files on a current diary system in order to monitor new developments follow up on requests update management and respond to all other diary activities in a timely manner.

• Provide guidance and direction to team members with the ultimate goal of managing and resolving a claim.

• A personal commitment to superior performance that adds value to our company.

• An ability to work effectively with a wide variety of people.

• An aptitude for evaluating analyzing and interpreting information.

• Excellent organizational skills a must.

• The ability to multi-task along with proven time management and organizational skills.

• An ability to work well in teams.

• Demonstrated critical thinking and decision making ability.

• Excellent verbal and written communication skills.

EDUCATION/EXPERIENCE:

• Adjusters license to handle Workers Compensation claims is required and/or must be obtained immediately after hire date.

• Bachelors Degree or equivalent experience preferred.

• Minimum of 3 years of Workers Compensation claim handling required.