Chiropractic Assistant
Posted on:
21 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Chiropractic Assistant
Position: Chiropractic Assistant
Location: Go Lightly Chiropractic
Reports To: Chiropractor
Employment Type: Full Time (34 - 38 hours per week depending on rotating schedule)
Position Summary:
The Chiropractic Assistant plays a critical role in ensuring smooth operations within the chiropractic office. This individual will be responsible for patient relations conducting new patient exams (including taking digital X-rays) managing insurance billing answering phones collecting payments and supporting various administrative and clinical tasks. The role requires strong attention to detail excellent communication skills and the ability to multitask in a fast-paced environment.
Key Responsibilities:
Qualifications:
Standard Hours:
Position: Chiropractic Assistant
Location: Go Lightly Chiropractic
Reports To: Chiropractor
Employment Type: Full Time (34 - 38 hours per week depending on rotating schedule)
Position Summary:
The Chiropractic Assistant plays a critical role in ensuring smooth operations within the chiropractic office. This individual will be responsible for patient relations conducting new patient exams (including taking digital X-rays) managing insurance billing answering phones collecting payments and supporting various administrative and clinical tasks. The role requires strong attention to detail excellent communication skills and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Greet and assist patients in a professional friendly and compassionate manner creating a welcoming environment.
- Conduct new patient exams including taking processing and properly documenting digital X-rays.
- Manage insurance verification billing and follow-up on claims to ensure timely payments.
- Contact insurance companies to verify patient coverage and benefits.
- Work through claims including submitting tracking and addressing denied or delayed claims.
- Stay current with insurance company policies and updates to identify changes in coverage billing codes and reimbursement processes.
- Communicate insurance information effectively to patients explaining coverage co-pays deductibles and out-of-pocket costs.
- Answer incoming calls promptly schedule appointments accurately and manage the office calendar efficiently.
- Collect payments process transactions issue receipts and maintain accurate financial records.
- Maintain patient records with a high level of accuracy and confidentiality ensuring compliance with HIPAA regulations.
- Accurately use the electronic health records (EHR) system to document patient information treatment plans and billing details.
- Support the chiropractor with clinical tasks including preparing treatment rooms assisting during procedures and monitoring patient comfort.
- Educate patients on chiropractic procedures treatment plans and wellness recommendations.
- Ensure the office environment is clean organized and conducive to patient care.
- Perform other duties as assigned.
Qualifications:
- High school diploma or equivalent; additional healthcare or administrative training is a plus.
- Prior experience in a healthcare or chiropractic setting preferred.
- Strong communication and interpersonal skills with a patient-first attitude.
- Proficient in using office software electronic health records (EHR) and digital X-ray equipment.
- Detail-oriented with strong organizational and multitasking abilities.
- Ability to maintain patient confidentiality and handle sensitive information responsibly.
- Certification in radiologic technology (if required by state regulations).
- Fast-paced patient-focused environment requiring flexibility and adaptability.
- May require standing for extended periods occasional lifting of equipment or supplies and assisting patients with mobility needs.
Standard Hours:
- Monday: 8:00 AM 5:00 PM
- Wednesday: 8:00 AM 5:00 PM
- Thursday: 8:00 AM 5:00 PM
- Friday: 8:00 AM 3:00 PM
- Chiropractic Assistants (CAs) will rotate shifts on Tuesdays:
- Week A: 8:00 AM 1:00 PM
- Week B: 8:00 AM 5:00 PM
- This alternating schedule repeats weekly.
- A 1-hour unpaid lunch break is included in the full-day shifts.
Required Experience:
Junior IC