Chief Information Officer
Washington, DC - USA
Job Summary
The Information Technology Office (ITO) is responsible for providing information technology and telecommunication services to OSC nationwide. ITO activities include support for OSCs wide and local area networks in Washington DC an in-house case tracking system Internet and Intranet wireless services email video conferencing backup and restore facility for all agency file servers eDiscovery system AI integration and support for a variety of other services.
Why Join OSC
OSC consistently ranks high in the Federal Employee Viewpoint Survey (FEVS) for workplace satisfaction!
Division Overview
The Information Technology Office (ITO) is responsible for providing information technology and telecommunication services to OSC nationwide. ITO activities include support for the OSCs wide area and local area network in Washington DC an in-house case tracking system Internet and Intranet wireless services email video conferencing backup and restore facility for all agency file servers the enterprise wide VOIP telephone system eDiscovery system AI integration and support for a variety of other computer and telecommunication capabilities. You can find additional information about our program units here.
Duties
This position serves as the Chief Information Officer (CIO) responsible for the management and direction of OSC-wide IT and information technology systems. This includes multiple IT systems broadly identified as (a) enterprise content management; (b) information communication; (c) information security and (d) enterprise structure and customer service.
As a Supervisory IT Specialist you will be responsible for:
We are looking for candidates who embrace the privilege of public service bring enthusiasm and dedication to such service and work well within a team setting. Flexibility and a strong commitment to OSCs statutory mission are essential.
- U.S. Citizenship or National authorized to work in the U.S.
- Individuals born afterand required to register for Selective Service under the Military Selective Service Act of 50 USC App. 453 must be registered or otherwise exempt from Selective Service. See Additional Information section below.
- May be required to successfully complete a probationary/trial period.
- May be eligible for incentive pay.
- May be eligible for superior qualifications/special needs pay setting.
- Direct Deposit of pay is required.
- E-Verify will be used to confirm employment eligibility on new employees. To learn more about E-Verify including your rights and responsibilities visit
- Suitable for Federal employment as determined by appropriate background investigation.
Minimum Qualifications
In order to be qualified for this position you must possess:
IT-related experience that demonstrates each of the following four competencies (obtained in the private or public sector) equivalent to the GS-14 grade level in the Federal service:
- Attention to Detail - Evaluating the effectiveness of the organizations cybersecurity safeguards.
- Customer Service - Overseeing the delivery of IT services through customer support.
- Oral Communication - Presenting information on IT operation status to program officials.
- Problem Solving - Providing recommendations on IT security issues.
- Managing the maintenance of the organizations IT systems to ensure consistency with operational objectives.
- Developing program policies to meet organization-wide IT requirements.
- Developing long-range IT plans to minimize risks associated with IT system vulnerabilities.
- Providing direction to a team and/or subordinate staff (i.e. assigning work reviewing work developing performance standards making authoritative decisions regarding personnel actions etc.) within a program and/or division.
Time in Grade
Time-in-grade restrictions apply for all candidates considered under Merit Promotion (generally applicants who have held a Federal civilian appointment within the previous 52 weeks). These applicants must have 1 year time-in-grade at the next lower level or equivalent to qualify.Your resume must explicitly outline your qualifications. We will not make assumptions about your experience.
NOTE: To be considered for this position you must meet all qualification and eligibility requirements for the GS-2210 series set forth in the Office of Personnel Management (OPM) Qualification Standards by the closing date of the announcement. A copy is available at: refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience. Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions specialized experience and/or education as defined above.
Annual Leave Accrual Credit
Selectees for their first Federal position may be eligible to earn a higher annual leave accrual rate based on prior non-Federal or uniformed service work experience. The amount of service credited will be based on specialized experience or qualifying experience that is provided on the applicant resume and documentation submitted.
This job does not have an education qualification requirement.
ACTIVE-DUTY SERVICE MEMBERS: In accordance with VOW to Hire Heroes Act of 2011 (Public Law 112-56)Current military members may apply by submitting a certification of active service in lieu of a DD-214. A certification letter should be on letterhead of the appropriate military branch of the service and contain: (1) your rank; (2) dates of active duty service; (3) type of discharge and projected character of service (i.e. honorable); (4) projected Veterans preference if applicable; (5) date terminal leave begins if applicable; (6) date of expected discharge or release that is within 120 days of your employment application submission; and (7) signed by or by direction of the adjutant personnel officer or commander of your unit or higher headquarters. If selected your qualifying separation veterans preference and/or appointment eligibility will be verified prior to appointment. Active-duty members that fail to provide a valid certification of service with their initial application will be found to have an incomplete application. Military members may be appointed before the effective date of their military retirement/separation if on terminal leave.
Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.
Interagency Career Transition Assistance Program (ICTAP): If you have never worked for the Federal government you are not ICTAP eligible. View information about ICTAP eligibility on OPMs Career Transition Resources website. To receive selection priority you must: (1) meet ICTAP eligibility criteria; (2) be rated well-qualified for the position; and (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and have a rating of 85 or above.
Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements you may review the information at the following links:- Persons with Disabilities-Schedule A
- Special Hiring Authorities for Veterans
- Special Hiring Authority for Certain Military Spouses
- Other Special Appointment Authorities
- Family of Overseas Employees
- Peace Corp/VISTA
SELECTIVE SERVICE: Individuals born after December 31 1959 must be registered or exempt from Selective Service. You can find more information on Who Must Register and Exemptions addition you can find more information on what to do if you failed to register here.
These are not Bargaining Unit positions.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Chief