Chief Information Officer (Director, Information Technology Management)

As Chief Information Officer responsibilities will include:

• Overseeing all Information Technology Management (ITM) functions for the Division including leadership of IT customer support enterprise architecture application development analytics project management infrastructure engineering and cybersecurity operations.
• Establishing guidelines and performance expectations for staff members and formally evaluating performance; providing continuous feedback to ensure high-quality service delivery.
• Planning and developing long-range objectives and milestones for substantive mission-oriented IT projects and programs including enterprise applications infrastructure upgrades cloud and data platform evolution and multiyear development efforts.
• Integrating aspects of configuration management enterprise architecture infrastructure design and systems integration into IT project plans.
• Leading development revision and enforcement of IT policies standards governance frameworks and compliance mechanisms including enterprise AI governance aligned with DOJ requirements.
• Directing enterprise architecture strategy and development including the Divisions strategic architecture policies and system modernization initiatives.
• Managing acquisitions and resource allocations to ensure the successful development of approved enterprise architecture designs enterprise applications and the maintenance and enhancement of existing systems.
• Ensuring high-quality IT customer support by overseeing Service Desk operations and driving continuous improvement in technical assistance for CRMs user community.

• You must be a U.S. Citizen to qualify for this position.
• You must complete the online questionnaire and additional assessment(s).
• You must undergo a pre-employment security investigation.
• Selective Service Registration is required as applicable.
• You must meet all qualification requirements by the closing date of this announcement.
• You may be required to complete a one-year probationary period.
• Direct Deposit: All federal employees are required to have federal salary payments made by direct deposit to a financial institution of their choosing.
• This position has supervisory responsibilities. A one-year supervisory probationary period is required upon selection. This may be waived if you have already successfully completed the supervisory probationary period.
• The Criminal Division participates in the Electronic Employment Eligibility Verification Program. E-Verify helps employers to confirm the employment eligibility of all newly hired employees. For more information visit To qualify for the GS-15 level applicants must have one year of specialized experience at or equivalent to the GS-14 grade level. Examples of specialized experience include: directing enterprise-scale IT programs involving the planning development integration and modernization of major systems or services across a dispersed workforce; leading enterprise architecture systems engineering or development cybersecurity or infrastructure at a strategic level; managing major IT acquisitions such as negotiating complex technical requirements and ensuring performance and deliverables; and driving policy governance and modernization decisions that shape organizational-wide technology outcomes.
  
  In addition to specialized experience applicants must also demonstrate proficiency in the following competencies:
  1. Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service: Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Decision Making: Makes sound well-informed and objective decisions; perceives the impact and implications of decisions; commits to action even in uncertain situations to accomplish organizational goals; causes change.
  4. Information Management: Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
  5. Interpersonal Skills: Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations
  6. Oral Communication: Expresses information (for example ideas or facts) to individuals or groups effectively taking into account the audience and nature of the information (for example technical sensitive controversial); makes clear and convincing oral presentations; listens to others attends to nonverbal cues and responds appropriately.
  7. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations.
  8. Teamwork: Encourages and facilitates cooperation pride trust and group identity; fosters commitment and team spirit; works with others to achieve goals.
  9. Technical Competence: Uses knowledge that is acquired through formal training or on-the-job experience to perform ones job; works with understands and evaluates technical information related to the job; advises others on technical issues.
  Education

  There is no education requirement for this position.
  

  Additional information

  Additional selections may be made from this vacancy announcement to fill vacancies that occur subsequent to this announcement.
  
  EEO Statement: The United States government does not discriminate in employment on the basis of race color religion sex pregnancy national origin political affiliation sexual orientation marital status disability genetic information age membership in an employee organization retaliation parental status military service or other non-merit factor. Additional information on DOJs EEO policy can be found on our website.
  
  Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position you must:

  1. Meet CTAP or ICTAP eligibility criteria;
  2. Be rated well-qualified for the position with a minimum score of 85 based on the competencies listed below; and
  3. Submit the appropriate documentation to support your CTAP or ICTAP eligibility.

  For more information visit: USAJOBS Career Transition Programs.
  
  USA Hire Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request an RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need an RA please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments online at should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  
  

  Required Experience:

  Chief