Chief Diagnostic Technician
Job Location:
Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
4 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Highly Competitive EmployeeBenefits Packageand Generous Paid Time Off
11 Paid Holidays Immediately Begin Accruing Paid Vacation and Sick Time Earned Personal Days and Paid Parental Leave.
Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option.
Highly Competitive and Comprehensive Benefits Package: Medical HRA Dental Vision Employer-Paid Life Insurance Long-Term Disability Tuition Reimbursement Public Service Loan Forgiveness Eligibility Free On-Site Parking Wellness Incentives robust Employee Assistance Program access to Free Medical and Rx through Marathon Health plus expansive
Behavioral and Mental Health Resources and More!
Position Summary
The Chief Diagnostic Technician serves as HCEOs senior technical diagnostic resource for the repair and maintenance of diesel gasoline electric and hybrid powered vehicles heavy construction equipment and small equipment. The position evaluates and resolves escalated technical problems conducts root cause and recurring failure reviews validates complex
repairs develops diagnostic standards and technical resources and provides advanced technical training to mechanics.
The position performs complex diagnostic and repair work associated with escalated technical matters advanced repair demonstrations and urgent operational failures.
Position Summary
The Chief Diagnostic Technician serves as HCEOs senior technical diagnostic resource for the repair and maintenance of diesel gasoline electric and hybrid powered vehicles heavy construction equipment and small equipment. The position evaluates and resolves escalated technical problems conducts root cause and recurring failure reviews validates complex repairs develops diagnostic standards and technical resources and provides advanced technical training to mechanics.
The position performs complex diagnostic and repair work associated with escalated technical matters advanced repair demonstrations and urgent operational failures.
Essential Functions
Escalated Technical Diagnosis and Complex Repair
- Evaluates complex recurring unresolved unusual safety related high cost or operationally critical vehicle and equipment problems escalated by fleet management.
- Reviews repair history prior diagnostic findings fault information test results and other relevant technical data to develop and carry out an appropriate diagnostic strategy.
- Performs advanced diagnostic testing across mechanical electrical electronic hydraulic emissions drivetrain and specialized equipment systems using manufacturer software testing equipment schematics service information and related technical resources.
- Performs complex repairs calibration programming adjustment component replacement or system testing necessary to resolve or validate an escalated technical matter or demonstrate an advanced repair procedure.
- Determines when manufacturer consultation dealer or vendor assistance outside repair warranty review or additional technical testing is warranted.
- Provides field diagnostic or emergency technical assistance for critical equipment failures service interruptions or safety concerns.
Advanced Mechanic Training and Technical Skill Development
- Develops and provides advanced technical training on diagnostic methods specialized equipment systems diagnostic tools and software complex repair procedures repair validation and safe work practices.
- Demonstrates advanced diagnostic and repair procedures and develops practical exercises technical demonstrations troubleshooting guides and related instructional resources.
- Assists with the technical onboarding and continued development of mechanics and identifies training needs based on repair trends new equipment changing technology quality concerns and observed skill gaps.
- Provides technical guidance during complex repair assignments by reviewing findings explaining diagnostic reasoning recommending repair methods and demonstrating proper procedures.
- Coordinates training activities based on operational needs employee availability and technical development priorities established by fleet management.
- Works collaboratively with the Fleet Manager to evaluate and provide training opportunities for the mechanic staff that will further their professional development.
Root Cause Analysis and Fleet Reliability Improvement
- Conducts root cause analysis of difficult recurring premature unusual high cost or unresolved vehicle and equipment failures.
- Analyzes repair history work orders component failures operating conditions manufacturer guidance telematics warranty information and other relevant data to distinguish symptoms from underlying causes and identify recurring patterns.
- Identifies equipment reliability concerns involving components maintenance practices operating conditions parts quality or compatibility vendor repairs software or calibration equipment use or design limitations.
- Provides technical recommendations to the Fleet Manager regarding repair strategy equipment condition recurring failures repair versus replacement considerations warranties training priorities diagnostic resources and actions to improve fleet reliability.
Complex Repair Validation Technical Standards and Process Improvement
- Reviews and validates complex repairs involving escalated recurring safety related high cost or previously unresolved equipment problems and determines whether additional testing inspection adjustment documentation or follow up is required.
- Develops and maintains diagnostic procedures repair validation practices technical bulletins reference materials repair standards and documentation expectations.
- Reviews diagnostic and repair practices to identify opportunities to improve accuracy consistency turnaround time parts utilization fleet readiness and equipment reliability.
- Recommends improvements to diagnostic workflows technical procedures repair practices inspection methods and maintenance processes and communicates findings to fleet management.
Manufacturer Vendor and Technical Resource Coordination
- Coordinates with manufacturers dealers vendors parts suppliers and outside repair providers to obtain technical information evaluate complex failures review repair recommendations verify warranty coverage and identify repair alternatives.
- Reviews and interprets manufacturer specifications service bulletins repair procedures diagnostic reports schematics technical drawings software guidance and equipment manuals.
- Evaluates or recommends diagnostic tools repair equipment software technical information manufacturer resources and training materials needed to maintain advanced diagnostic capability.
- Provides technical consultation regarding equipment specifications component compatibility specialized parts proposed modifications warranties and repair alternatives and coordinates technical specifications with the Mechanic Stores Clerk within assigned authority.
Technical Documentation Safety and Related Responsibilities
- Documents diagnostic findings root cause determinations repair strategies validation results technical recommendations training recurring failure trends warranty or vendor concerns and required follow up.
- Prepares technical summaries reports reference materials training records and recommendations and maintains current knowledge of fleet equipment technology diagnostic systems manufacturer information and repair practices.
- Complies with applicable safety requirements maintenance standards policies work rules and regulated work practices and safely uses and maintains assigned vehicles tools diagnostic equipment shop equipment and personal protective equipment.
- Performs other related duties consistent with the nature and level of the position.
Minimum Qualifications
High School Diploma or GED
Seven (7) years of progressively responsible experience involving the diagnosis repair technical evaluation or reliability of vehicles heavy trucks construction equipment public works equipment snow and ice equipment or comparable fleet assets.
Experience must include advanced diagnostic analysis across multiple vehicle or equipment systems; use of specialized diagnostic equipment software schematics technical manuals and manufacturer resources; and root cause analysis recurring failure review complex repair validation or comparable technical evaluation.
Demonstrable experience training coaching or providing advanced technical guidance to mechanics technicians or other employees performing vehicle or equipment repair work. Demonstrable ability to develop technical recommendations explain complex diagnostic information and document diagnostic findings and repair conclusions.
Valid drivers license and proof of automobile insurance.
Must possess or obtain and maintain an appropriate Commercial Drivers License within the timeframe required by HCEO.
Automotive Service Excellence manufacturer heavy truck diesel hydraulic systems emergency vehicle technician or another relevant technical certification is preferred. Master level or comparable advanced certification is also preferred.
An equivalent combination of education training certification and experience may be considered if it demonstrates the required knowledge skills and abilities to perform the essential functions of the position.
Required Knowledge Skills and Abilities
Knowledge of
Advanced diagnostic repair and reliability principles applicable to diesel gasoline electric and hybrid powered automotive heavy truck construction public works snow and ice and specialized fleet equipment; mechanical electrical electronic hydraulic drivetrain braking emissions aftertreatment and related equipment systems; diagnostic software testing equipment manufacturer technical resources root cause analysis repair validation preventive maintenance warranty processes technical training methods safety practices and applicable policies and procedures.
Skill in
Developing and executing advanced diagnostic strategies; using specialized diagnostic tools software testing equipment schematics technical manuals service information and manufacturer resources; analyzing repair histories and failure data; identifying root causes; validating complex repairs; performing complex diagnostic and repair work; developing technical standards and training resources; instructing mechanics; and documenting and communicating technical findings and recommendations.
Ability to
Work independently and exercise sound technical judgment; define problems evaluate information establish facts and draw valid conclusions; distinguish symptoms from underlying causes; develop and communicate technically sound recommendations; explain complex information clearly; develop mechanic technical capability; recognize and address safety concerns; manage multiple escalated assignments; maintain accurate records; communicate effectively; and establish effective working relationships with managers supervisors mechanics manufacturers vendors suppliers outside repair providers and other employees.
Required Experience:
Chief
About Company
Welcome to Hamilton County, Ohio – the home county of the Greater Cincinnati region. Like our namesake, Alexander Hamilton, we have a feisty spirit that has helped leave our indelible mark on America. You’ll see our strong Midwestern values- tough, hardworking, and polite- in the pe ... View more
