Chief Compliance Officer

Chief Compliance Officer

Compensation:Up to $165000 annually

Status:Full-Time

Category:Exempt

Reports to:Chief Executive Officer

Location:Mercer County NJ

Who We Are
The Arc Mercer has supported individuals with intellectual and developmental disabilities (IDD) for over 70 years. We are recognized for operational excellence strong leadership and industry-leading low staff turnover. Our organization is committed to innovation accountability and building systems that ensure consistent high-quality services across all programs.

What We Offer:

• Top 401k plans in the industry.Employer contribution of 5% and 6% match for a total of 11%
• Comprehensive Medical and Dental Benefits
• Paid Time Off: Personal Vacation & Sick

Chief Compliance Officer

Drive workflow discipline. Strengthen system use. Build sustainable compliance.

About the Role

We are seeking a Chief Compliance Officer (CCO) to lead the agencys compliance program while strengthening the systems data quality workflows and standard operating procedures that support daily operations. This is not a typical CCO role as it combines traditional compliance leadership expectations with a more operationally focused hands-on systems and process assurance mandate.

The CCO will lead compliance risk assessment regulatory readiness policy oversight education and monitoring. Just as importantly the CCO also will ensure that core systems platforms HR Clinical Finance and other systems are used accurately consistently and in accordance with approved workflows and policies. The CCO will work across programs and departments to identify control gaps oversee audit activity by managing external auditing teams and drive corrective actions through to verified closure.

What Youll Do

• Lead and continuously improve the agencys compliance programs including risk assessment policy governance training regulatory monitoring investigations and reporting to executive leadership.
• Maintain readiness for applicable legal regulatory licensing payer contractual privacy and ethical requirements; coordinate responses to audits reviews inspections and inquiries.
• Develop and execute a risk-based compliance and operational-assurance plan focused on the areas with the greatest potential impact on people served workforce practices data integrity financial integrity and organizational risk.
• Maintain high-risk SOPs process maps job aids and control points so that written expectations are current practical and consistently followed in the field.
• Lead Corrective and Preventive Action (CAPA) management: identify root cause assign accountable ownership track due dates escalate repeat or overdue issues and validate sustained improvement.
• Partner with program and administrative teams quality assurance and executive leaders to resolve cross-functional risks and strengthen operational reliability.

What You Bring

• A bachelors degree in health administration human services public administration or a related field; advanced degree or recognized compliance certification preferred.
• Seven or more years of progressive leadership experience in compliance quality risk management operations internal audit or another workflow-driven environment.
• Demonstrated ability to lead a compliance program; assess risk; manage audits investigations and CAPAs; and present clear decision-ready information to executive audiences.
• Working knowledge of electronic documentation HRIS payroll scheduling billing or practice-management systems is highly desirable.
• Strong judgment discretion analytical skills and the ability to preserve appropriate independence while building trusted cross-functional relationships.
• A visible hands-on leadership style with the confidence to coach influence escalate and hold teams accountable.

Who Thrives Here

• A strategic compliance leader who understands that policies are effective only when reflected in daily behavior reliable controls and defensible system records.
• A systems thinker who sees the connections among services staffing documentation payroll billing data workflows and organizational decision-making.
• A practical problem-solver who turns audit findings and data exceptions into sustainable process training system and accountability improvements.
• A collaborative leader who builds trust while maintaining the independence to challenge ineffective practices and escalate material risk.

Leadership Scope

The CCO will have broad access to relevant systems data leaders and operating locations. Success will be measured by regulatory readiness reliable workflows timely and verified corrective-action closure improving data-quality trends and leadership confidence that daily practices match agency standards.

WhyJoin Us At The Arc Mercer youll be part of a mission-driven organization where your work truly makes a difference. Join a supportive professional environment that values growth collaboration and the power of inclusion. Here youll have the opportunity to empower individuals to achieve their fullest potential while building your own skills and career through ongoing training and development

If youre passionate about helping others thrive in the workplace and the community we invite you to bring your talents to our team. Together well create meaningful opportunities and make a lasting impact. Join us at The Arc Mercer-where every day is an opportunity to change lives.

Equal OpportunityEmployer The Arc Mercer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin veteran or disability status

Referral Notice: Please list any employee referrals directly in your application. To maintain a fair and compliant hiring process applicants and their contacts should not reach out to company leadership or managers regarding interviews or hiring decisions. All communication must go through Talent Acquisition.