Change Quality Analyst
Vienna, VA - USA
Job Summary
Location: Vienna VA (REMOTE)
Duration: Initial 6-month contract with possible extensions
Compensation: $60/hour - $69/hour
Work Requirements: US Citizen GC Holders or Authorized to Work in the U.S.
Change Quality Analyst
Position Purpose:
To ensure standardized methods controls and governance requirements are consistently applied throughout the lifecycle of IT changes. Perform quality assurance reviews compliance monitoring risk assessments and process governance activities to verify that production changes are properly documented authorized tested and implemented in accordance with Enterprise Technology standards. Support audit readiness control execution regulatory compliance reporting and continuous process improvement initiatives while helping to reduce operational and service risk. This role partners closely with engineering operations security risk and governance teams to promote change quality and improve adherence to Enterprise Change Management requirements. This aligns closely with documented Change Manager responsibilities that include assessing changes for risk readiness completeness documentation quality scheduling appropriateness and conformity to Change Management requirements.
Key Responsibilities:
- Conduct quality assurance reviews of change requests to validate completeness accuracy testing evidence risk assessments implementation plans rollback procedures and required approvals
- Monitor compliance with Enterprise Change Management standards procedures controls and governance requirements.
- Perform change record inspections and identify non-compliant or high-risk activity requiring remediation or escalation.
- Investigate change process exceptions policy violations unauthorized production activity and control failures.
- Analyze change performance metrics trends success rates policy exceptions and operational risk indicators.
- Produce compliance reporting management dashboards control evidence and audit documentation.
- Support internal and external audits by gathering evidence documenting controls and responding to audit inquiries.
- Validate adherence to regulatory security risk management and operational requirements related to technology changes.
- Identify process improvement opportunities and support automation initiatives that improve change quality and compliance monitoring.
- Assist with implementation and maintenance of automated controls compliance metrics reporting solutions and governance processes.
- Partner with technical teams service owners and product teams to improve change quality and reduce operational risk.
- Participate in governance forums including CAB TCAB and compliance reviews as required.
- Support development and maintenance of change management procedures standards job aids and training materials.
- Bachelors degree in Information Technology Computer Science Cybersecurity Business or related field or equivalent combination of education training and experience.
- Working knowledge of Change Management ITIL governance compliance risk management audit practices and operational controls.
- Experience reviewing technical documentation change records implementation plans and operational procedures for completeness and compliance.
- Experience supporting audit regulatory risk management or compliance initiatives within a technology organization.
- Experience analyzing data identifying trends and producing management reporting and metrics.
- Experience working within an enterprise IT organization preferably in a regulated or financial services environment.
- Experience working with IT engineering infrastructure security operations and software development teams.
- Experience using ServiceNow or similar IT Service Management platforms.
- Strong analytical investigative problem-solving and critical thinking skills.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Effective verbal and written communication skills.
- Effective relationship management skills across technical and non-technical stakeholders.
- Ability to work independently with minimal supervision.
- Experience performing control monitoring quality assurance reviews or compliance testing.
- Experience supporting SOX NCUA FFIEC internal audit risk management or regulatory compliance activities.
- Experience developing automated reporting dashboards or compliance monitoring solutions.
- Familiarity with ServiceNow reporting workflow automation and ITSM processes.
- Knowledge of Change Management controls risk frameworks and operational governance practices.
- ITIL Foundation CRISC CISA CGRC GRCP Security or similar certification preferred.
- Comprehensive medical benefits
- Competitive pay
- 401(k) retirement plan
- and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions we strategically align industry and technical expertise with our clients business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services project and talent solutions. By always striving for excellence and focusing on the human aspect of our business we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at .
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability genetics or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities. Applicants requiring reasonable accommodation during the application or interview process should contact for assistance.
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Required Experience:
IC
About Company
As a leading technology solutions company, we connect top IT talent with clients to provide innovative business solutions.