Change Management Specialist

Purpose:

The Change Management Specialist supports and for assigned initiatives leads the execution of change-management strategies that enable adoption behavior change and achievement of business outcomes. Working within the AbbVie-wide RISE framework this role conducts stakeholder and change-impact assessments supports readiness and engagement planning develops communications and learning solutions coordinates change champions and stakeholder activities and monitors adoption and reinforcement. The Specialist partners with the Director Associate Director Manager project teams process owners sponsors and subject-matter experts from project inception through implementation and stabilization. The Specialist formally reports to the Director Change Management and receives day-to-day work direction coaching or initiative-level supervision from the Associate Director and/or Manager.

Responsibilities:

• Execute change-management strategies and plans for assigned initiatives aligning stakeholder engagement communications learning readiness adoption and reinforcement.
• Support or lead stakeholder mapping change-impact assessments readiness assessments change-risk identification and change-saturation monitoring.
• Translate assessment findings into audience-specific engagement communication learning and reinforcement plans in partnership with the Manager and project team.
• Coordinate and facilitate focus groups working sessions awareness sessions town halls and other engagement activities to gather feedback build understanding and identify adoption barriers.
• Develop clear engaging audience-appropriate communications presentations executive updates job aids FAQs success stories and other change materials aligned with approved standards and brand guidelines.
• Support the design development coordination and evaluation of eLearning instructor-led blended-learning and performance-support solutions using approved tools and processes.
• Coordinate change champion/advocate activities including enablement materials feedback collection communications and issue escalation.
• Collect analyze and report readiness participation proficiency adoption feedback behavior-change and other relevant success metrics identifying actions to improve adoption and reinforce new behaviors.
• Maintain integrated change-management deliverables milestones dependencies risks issues and action items in alignment with project plans and governance requirements.
• Capture lessons learned contribute reusable assets and case studies and recommend improvements to change-management tools templates and ways of working.

Qualifications :

• Bachelors degree preferred in communications education instructional design organizational development business human resources or related field.
• Familiarity with learning collaboration content-management survey reporting and project-management tools preferred
• 3 years experience in change management organizational development project management communications learning and development business process improvement or related discipline.
• Experience supporting changes to processes systems roles operating models or ways of working.
• Working knowledge of a structured change-management methodology and willingness to learn and apply the AbbVie-wide RISE framework.
• Experience conducting stakeholder interviews impact assessments readiness assessments focus groups or similar discovery activities.
• Demonstrated ability to develop audience-centered communications presentations job aids training materials and other change deliverables.
• Ability to use qualitative and quantitative data to identify adoption barriers and recommend actions.
• Strong facilitation organization prioritization collaboration and follow-through skills.
• Ability to work effectively with stakeholders at different organizational levels and across cultures.
   

Key Stakeholders:
Director IPMO; Associate Director Change Management; Manager Change Management; project and program leaders; process owners; subject-matter experts; end users; HR; Communications; Training/Learning; IPMO/PMO; functional stakeholders; change champions/advocates; vendors and contractors.

Additional Information :

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: 

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at  the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors  including  geographic location and we may ultimately  pay more or less than the posted range. This range may be  modified in the future. 

• We offer a comprehensive package of benefits including paid time off (vacation holidays sick) medical/dental/vision insurance and 401(k) to eligible employees.

• This job is eligible to  participate in our short-term incentive programs.  

Note: No amount of pay is  considered to be wages or compensation until such amount is earned  vested  and determinable. The amount and availability of  any bonus commission incentive benefits or any other form of compensation and benefits that are allocable to a   particular employee  remains in the Companys sole and absolute discretion unless and until paid and may be  modified at the Companys sole and absolute discretion  consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

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Work :

No

Employment Type :

Full-time