Change Management Program Leader

Location: Remote (U.S. based supporting global teams)

Contract Duration: 6-12 Months (with potential extension)

Seniority Level: Senior Consultant / Program Leader

Role Overview

We are seeking a seasoned Change Management Program Leader to partner with Otis Change Management Center of Expertise (CoE) project teams and global business stakeholders. This role is not a traditional deliverablefocused change management position it requires a senior professional with strong program management governance and executive presence to drive alignment coach leaders and stabilize operations following a major organizational transition.

The Program Leader will act as a liaison between leadership and project teams ensuring risks are escalated governance is maintained and change strategies are executed effectively across distributed global teams.

Key Responsibilities

• Partner with the Change Management CoE and senior stakeholders to design and execute integrated change strategies.

• Provide executive coaching and support to enable effective sponsorship and leadership alignment.

• Communicate progress risks and peoplerelated impacts to steering committees executives and key stakeholders.

• Build and manage change agent networks to drive adoption and engagement.

• Develop clear engaging communication solutions to articulate business needs and foster awareness across stakeholder groups.

• Monitor change effectiveness adapt strategies as programs evolve and implement mitigation plans.

• Consolidate updates from multiple initiatives under the GBS program and present them during governance calls.

• Serve as a stabilizing force postmerger bringing structure and governance to ambiguous environments.

• Act as a trusted liaison for leadership attending meetings driving alignment and coordinating execution across workstreams.

Required Qualifications

• Bachelors degree in a related field; Masters preferred.

• 6 years leading largescale organizational change initiatives.

• Certification in Change Management (Prosci ACMP Kotter etc.) preferred.

• Strong program management and governance experience in global organizations.

• Proven ability to influence and communicate effectively with executives and senior leaders.

• Excellent written verbal facilitation and presentation skills.

• Skilled in stakeholder analysis impact assessments communication planning and training strategies.

• Proficiency with Microsoft Office Suite and collaboration tools.

• Ability to operate across distributed global teams (U.S. and U.K. leadership alignment required).

Candidate Profile

• Senior polished and influential professional with executive presence.

• Comfortable working in ambiguous environments bringing clarity and governance.

• Experienced in global change programs able to coordinate across multiple initiatives.

• Strong interpersonal skills with the ability to coach stakeholders and guide teams.

• resource with flexibility to support global delivery operations.

Required Skills:

Change Management