Change Management Manager

About the role

Turner & Townsend is seeking an experienced Change Management Manager to support the successful delivery of organizational transformation initiatives across complex programs and projects. The successful candidate will lead the development and execution of change management strategies that drive stakeholder engagement business readiness user adoption and sustainable outcomes.

The ideal candidate will possess strong experience in organizational change management business transformation stakeholder engagement communications and adoption planning. This role requires close collaboration with project teams business leaders and key stakeholders to ensure the people side of change is effectively managed and aligned with project objectives.

As a key member of the project team the Change Management Manager will help organizations navigate change realize project benefits and achieve business objectives while promoting Turner & Townsends values methodologies and commitment to delivering better outcomes.

What youll do

• Lead the development and execution of change management strategies plans and initiatives to support organizational transformation.
• Engage and influence executive sponsors project teams and stakeholders to build alignment and drive successful change outcomes.
• Conduct stakeholder assessments change impact assessments organizational readiness evaluations and adoption planning activities.
• Develop and implement communication engagement and business readiness strategies to support project objectives.
• Partner with leadership teams to identify change risks opportunities and mitigation strategies.
• Design and deliver change management materials presentations workshops and stakeholder engagement activities.
• Monitor adoption readiness and benefits realization metrics to measure the effectiveness of change initiatives.
• Support business process improvements and transformation initiatives through analysis and continuous improvement activities.
• Facilitate workshops focus groups training sessions and stakeholder meetings to drive awareness and engagement.
• Collaborate with communications training project management and business teams to ensure an integrated delivery approach.
• Develop and maintain stakeholder management plans communication plans and change roadmaps.
• Support user acceptance testing operational readiness and transition activities for new processes systems and technologies.
• Manage multiple change initiatives simultaneously while ensuring alignment with project schedules and business priorities.
• Prepare executive-level reporting dashboards and change performance updates for key stakeholders.
• Promote knowledge sharing lessons learned and continuous improvement across programs and projects.

Qualifications :

• Bachelors degree in Business Organizational Development Human Resources Communications Psychology Project Management or a related field.
• 7 years of experience in organizational change management business transformation program management or related disciplines.
• Proven experience supporting large-scale transformation technology implementation or business process improvement initiatives.
• Strong knowledge of change management methodologies such as Prosci ADKAR Kotter or equivalent frameworks.
• Experience conducting stakeholder analysis change impact assessments readiness assessments and adoption planning.
• Strong facilitation communication presentation and stakeholder management skills.
• Experience developing executive communications training materials and engagement strategies.
• Demonstrated ability to influence stakeholders at all organizational levels.
• Strong analytical problem-solving and organizational skills.
• Ability to manage multiple priorities in a fast-paced client-facing environment.
• Prosci Change Management Certification PMP or equivalent certification preferred.

Additional Information :

*SOX control responsibilities may be part of this role which are to be adhered to where applicable. 

*On-site presence and requirements may change depending on our clients needs* 

Our inspired people share our vision and mission. We provide a great place to work where each person has the opportunity and voice to affect change. 

We want our people to succeed both in work and life. To support this we promote a healthy productive and flexible working environment that respects work-life balance.  

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. 

Please find out more about us at and your information will be kept confidential according to EEO guidelines. 

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts are considered property of Turner & Townsend and are not subject to payment of agency order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review. 

Remote Work :

Yes

Employment Type :

Full-time