Change In Latitude Guest Coordinator

Job Title: Change in Latitude Guest Coordinator

Location: Latitude Margaritaville Watersound (Panama City Beach FL)

Schedule:Full-Time; Saturday & Sunday Required

Pay: $21/hour

Build whats next at Minto

Working at Minto means being part of something biggerwhere your career is built on purpose progress and possibility. Here employees arent just valuedtheyre celebrated through peer-to-peer recognition team events and a culture that feels like family while honoring every individuals voice.

From day one weve got you covered

From your very first day at Minto youll have access to a rewarding and supportive package designed to help you thrive:

• Competitive compensation with performance-based annual bonus

• Comprehensive benefits starting within 1 month 401K matching and parental leave

• Paid time off program to support your future and recharge

• Peer-to-peer recognition platform that celebrates your contributions

• Professional development and learning support to fuel your growth

• Exciting career paths across a dynamic and purpose-driven organization

Your place in our story

Deliver exceptional guest experiences that drive satisfaction and sales conversions. Youll be the face of Latitude Margaritaville managing guest stays coordinating and ensuring homes reflect our lifestyle promise.

Heres how youll contribute

(25% of time to be spent on the following):

• Property management staging and the care of the residences;

• Maintain property by investigating and resolving concerns; coordinating repairs; planning regular maintenance to ensure brand standards are adhered;

• Communicate with housekeeping staff and vendors;

• Manage inventory;

(25% of time to be spent on the following):

• Show homes to guests;

• Sales liaison to guarantee all are informed of business levels;

(50% of time to be spent on the following):

• Communicate with sales prospects and coordinate their visits to ensure we exceed their expectations;

(Weekly):

• Inventory control: Ensure there is adequate product/supplies on-site to accommodate guest activity and as needed;

• Purchasing: Order product through vendors and purchase product from nearby establishments so we are always at full complement;

(Monthly):

• Conduct comprehensive evaluations of each residence to maintain standards;

(Other Key Responsibilities :)

• Maintain a professional yet friendly atmosphere in the office and other areas where prospective homeowners and guests congregate;

• Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to Change in Latitude experience;

• Aid the team effort in every way possible & act in the best interest of the company;

• Constant and consistent follow-up and proactive communication via phone mail and email with team and/or customers;

• Manage customer follow-up and document effective notes in CRM and the reservations program;

• Understand customers needs and provide them with personalized solutions by suggesting activities and facilities;

• Communicate with appropriate departments regarding signage; messaging; collateral; etc.;

• Inspect residences to ensure cleanliness and brand Standards are adhered;

• Manage and inspect your store front (approach into neighborhood residences; etc.) on a regular basis;

• Assist the community team as needed;

• Prepare reports by collecting analyzing and summarizing data and trends as requested by management;

• Keep Director of Sales informed regarding business levels and items of concern;

• Other duties within the scope spirit and purpose of the job as requested by management.

What you bring to the team

Heres what will help you stand out. And even if you dont tick every boxwe believe in your potential and are here to support your growth.

• Positive customer-first mindset with strong communication skills.

• Knowledge of residential systems and CRM tools (or ability to learn quickly).

• Detail focus excellent follow-up and ability to prioritize.

• Flexible schedule including weekends.

Ready to build your future with us

Whether youre just starting out or looking to take the next step Minto offers the mentorship resources and opportunities to grow a meaningful career. With competitive rewards and a strong commitment to well-being we empower you to thriveprofessionally and personally.

Join a team where your growth purpose and potential are celebrated. Lets create something meaningfultogether.

About Minto

Our mission to build vibrant communities begins with the people who make it all possibleour employees. Were proud of our 70-year legacy and dedicated to delivering moremore growth more purpose and more impactfor our employees homeowners and the neighborhoods we serve.

Please note Minto USA participates in E-Verify. To learn more please view the E-Verify Participation andRight to Work posters.Minto does not accept any speculative or unsolicited CVs that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CVs will be treated as a direct application. This role may involve the use of artificial intelligence tools to support and enhance the recruitment process. This posting reflects an existing vacancy within our organization. Minto is an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve including individuals with disabilities. If you require accommodation or support at any stage of the recruitment and selection process well work with you to ensure your needs are met. To request accommodation please contact us at.

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