Certified Ophthalmic Assistant

Site: Massachusetts Eye and Ear Infirmary

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Job Summary

Summary
Under the direction of a licensed clinician the Certified Ophthalmic Assistant (COA) provides clinical and administrative support to ensure high-quality patient care in a fast-paced outpatient ophthalmology setting. This role performs a variety of ophthalmic procedures assists with office-based treatments and helps create an efficient and positive experience for patients and care teams.

Does this position require Patient Care
Yes

Essential Functions
-Perform a variety of ophthalmic tests measurements imaging and assessments to prepare patients for examination by the licensed clinician.
-Administer diagnostic eye drops in accordance with established protocols and clinician direction.
-Prepare for and assist with office-based procedures including lasers injections cryotherapy and oculoplastic procedures under the supervision of the ophthalmologist.
-Measure and document vital signs as needed for procedures and patient care.
-Maintain exam rooms and clinical areas by ensuring supplies are stocked and readily available.
-Clean calibrate and perform routine maintenance on ophthalmic equipment in accordance with manufacturer recommendations and infection prevention standards.
-Handle store and transport specimens instruments and medications following established safety and regulatory guidelines.
-Support clinic operations by assisting with administrative responsibilities including patient call triage and in-basket management as assigned.
-Provide coverage across ophthalmology services and practice locations as needed to support patient care.
-Adhere to all organizational policies regulatory requirements accreditation standards and applicable federal state and local regulations.

Education

• High School Diploma or equivalent required

Can this role accept experience in lieu of a degree
No

Licenses and Certifications

• Certified Ophthalmic Assistant (COA) certification through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) required

Experience

• Minimum of 6 months of experience in a supervised ophthalmology clinic required or
• Successful completion of an International Council of Accreditation (ICA) Assistant-level training program required

Knowledge Skills and Abilities

• Knowledge of ophthalmic terminology ocular anatomy and physiology common eye diseases and disorders ophthalmic procedures and ophthalmic medications.
• Strong interpersonal and customer service skills with the ability to provide compassionate patient-centered care.
• Ability to deliver care that is appropriate to patients age developmental level and physical and emotional needs.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to prioritize tasks and adapt in a fast-paced high-volume clinical environment.
• Ability to work both independently and collaboratively as part of a multidisciplinary care team.
• Sound judgment and problem-solving skills within the scope of the role.
• Proficiency with electronic health records computers and Microsoft Office application

Onsite

243-245 Charles Street

40

Regular

Day (United States of America)

Pay Range

$28.40 - $42.83/Hourly

Grade

4

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .