Certified Medical Assistant

The Certified Medical Assistant will provide direct patient care under the guidelines of the American Association of Medical Assistants.

A. ROUTINE:

• Know and follow Employee Handbook policies and procedures be knowledgeable and adhere to the HIPAA Privacy Rules and aware of Sanctions of Privacy Violations.

• Be knowledgeable and adhere to the proper process of releasing (PHI) Patient Health Information.

• Be knowledgeable of the Companys Products & Services and required Authorizations.

• Provide speedy and efficient service at all times to Patients Customers and Venders visiting the facility and /or telephone contact.

• Provide verbal Communication clearly and in writing through proper channels.

• Be punctual and maintain good attendance use time clock appropriately refer to Employee Handbook.

• Maintain patient confidentiality as evidenced by signed Confidentiality Agreement.

• Continue to illustrate role played as the Companys first impression when communicating with Patients Customers and Venders use positive language and speak clearly.

• Represent at all times the Company business professional dress code attire.

• Be flexible adaptable and demonstrate Time Management skills as well as have the ability to read Customers.

• Promote departmental and organizational goals be a team player and participate in staff meetings.

• Know and follow applicable safety standards and company policies and procedures.

• Know and follow Employee Handbook policies and procedures

• Communicate verbally and in writing through proper channel

• Maintain patient/employee confidentiality. Be HIPAA compliant by observing HIPAA and groups guidelines

• Use time clock appropriately (if applicable)

• Participate in staff meetings.

• Follow dress code.

• Notify supervisor in writing when requesting paid time off.

• Be courteous.

• Be flexible and adaptable.

• Promote departmental and organizational goals.

• Know and follow applicable safety standards.

• Be familiar with contents of communication book medical forms and safety manual.

ESSENTIAL JOB FUNCTIONS:

Work Position:

• Sitting - writing phone calls - Frequency - 20% or more.

• Standing - performance procedures - Frequency - less than 40%.

• Walking - to and from examination room - Frequency - less than 40%.

Body Movements:

• Lifting - 0-60 lbs or more; patients supplies etc. - Frequency - approximately 15%.

• Bending stooping and squatting - delivering patient care - Frequency - approximately 30%.

• Reaching above head to 75 degrees - supplies charts - Frequency - approximately 10%.

• Pushing/pulling - transporting patients in wheelchair or on gurney - Frequency - approximately 10%.

• Hand/grip dexterity - administer medication/injections writing holding instruments - Frequency - approximately 30%.

• Climbing stairs one flight - Frequency - approximately 5%.

SPECIFICS:

• Escort patients to exam rooms and obtain complete and accurate vital signs.

• Obtain and document all pertinent information in patient charts.

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• Anticipate assist and perform procedures ordered by the provider.

• Maintain timely patient flow and room availability.

• Maintain patient safety and confidentiality.

• Reinforce patient education and participate in patient teaching.

• Stock and maintain exam rooms nursing stations and individual workstations.

• Participate in unit duties such as cleaning and ordering supplies.

• Maintain a current accurate procedure log lab log and patients tickler files as appropriate.

• Maintain and monitor all equipment used for patient care and testing including calibration of equipments. Reports any discrepancies to the supervisor.

• Actively participate in nursing QI by identifying problems providing solutions and evaluating outcomes.

• Ensure appropriate handling and accurate documentation of all medications ordered by the provider.

• Able to initiate and appropriately participate in a Code White Code Blue Code Red and Code Grey within the guidelines of scope of practice.

• Competent with all aspects of patient care provided in each department thus able to float to all departments.

• Knowledge of VVIPA computers and able to use it as it pertains to the job.

• Universal precautions utilized in all patient care.

• Knowledge of Titmus machine hearing testing spirometry and other procedures as needed.

• Maintain current certification in drug testing BAT. Performs urine drug testing and BAT in accordance to regulation.

• Send out physical examination urine drug screen results to companies in a timely manner.

• Perform all regular duties of a Certified Medical Assistant.

• Assign Rx Prescription refill requests to M.D.

• Assist P.A. with documentation and finalization.

• Transcribe for M.D. by generating and finalizing documents.

• Gather documentation for referrals and submit authorization when requested by M.D.

• Keep an accurate log of requests
• Arrange specialist visits and consults for patients.

• Communication with patients such as following up by phone on lab results and hospital discharges.

• Assist with gathering information to comply with star measures HEDIS and all other guidelines.

EDUCATION TRAINING EXPERIENCE:

• High school graduate of equivalent.

• Graduate from an accredited Medical Assistant Program.

• Current CPR.

• One year of experience in a physician office or clinic.

• Current venipuncture certification.

• Current certification in urine drug screen collection breath alcohol and hair analysis.

• Ability to work in a multi-task high-stress environment