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CEP Surgical Couselor
Job Location:
Job Location:
Mount Pleasant, TX - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
21 August 2026 (9 hours ago)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Surgical Coordinator
About US EYE: US Eye is a physician-led patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nations leading multi-specialty physician groups providing patients with care in ophthalmology optometry dermatology and facial surgery. With 50 clinics and 5 surgery centers led by 95 providers and more than 1000 team members system wide we deliver world class care to patients throughout Florida the Carolinas and Virginia.
About Carolina Eyecare Physicians: Carolina Eyecare Physicians is one of the nations leading multi-disciplinary physician groups providing patients worldwide with care in ophthalmology optometry cosmetic facial surgery and skin care. With several locations throughout Charleston and the surrounding area we are proud to offer our patients convenient access to nationally renowned surgeons compassionate staff members and cutting-edge technology.
For over 30 years the board-certified ophthalmologists and optometrists at Carolina Eyecare Physicians have provided for the eye care needs of Lowcountry patients. Our Mission is to Bring Clear Vision to Life through compassionate relationships and the unending pursuit of excellence in eye care. At Carolina Eyecare Physicians we strive to provide our patients with the opportunity to experience a more rewarding and enjoyable life. We hope you come in with high expectations and leave with them exceeded. We consider it an honor to be entrusted with your care.
Job Summary: Surgery Counselors ensure all aspects of scheduling surgery including facilitating post-op appointments obtaining necessary clearances communicating with ASC obtaining patient signatures when needed and providing patient education on premium lenses as well as what to expect before during and after surgery. This position also works directly with our financial team to obtain appropriate insurance authorizations and advise patients of any financial responsibilities and collect payments. They are the liaison between the patient and clinical staff for all surgical patients and will focus on building the relationships with patients investing in Cataract and Refractive Surgery.
ESSENTIAL JOB FUNCTIONS (other duties as required):
About US EYE: US Eye is a physician-led patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nations leading multi-specialty physician groups providing patients with care in ophthalmology optometry dermatology and facial surgery. With 50 clinics and 5 surgery centers led by 95 providers and more than 1000 team members system wide we deliver world class care to patients throughout Florida the Carolinas and Virginia.
About Carolina Eyecare Physicians: Carolina Eyecare Physicians is one of the nations leading multi-disciplinary physician groups providing patients worldwide with care in ophthalmology optometry cosmetic facial surgery and skin care. With several locations throughout Charleston and the surrounding area we are proud to offer our patients convenient access to nationally renowned surgeons compassionate staff members and cutting-edge technology.
For over 30 years the board-certified ophthalmologists and optometrists at Carolina Eyecare Physicians have provided for the eye care needs of Lowcountry patients. Our Mission is to Bring Clear Vision to Life through compassionate relationships and the unending pursuit of excellence in eye care. At Carolina Eyecare Physicians we strive to provide our patients with the opportunity to experience a more rewarding and enjoyable life. We hope you come in with high expectations and leave with them exceeded. We consider it an honor to be entrusted with your care.
Job Summary: Surgery Counselors ensure all aspects of scheduling surgery including facilitating post-op appointments obtaining necessary clearances communicating with ASC obtaining patient signatures when needed and providing patient education on premium lenses as well as what to expect before during and after surgery. This position also works directly with our financial team to obtain appropriate insurance authorizations and advise patients of any financial responsibilities and collect payments. They are the liaison between the patient and clinical staff for all surgical patients and will focus on building the relationships with patients investing in Cataract and Refractive Surgery.
ESSENTIAL JOB FUNCTIONS (other duties as required):
- Maintain a customized concierge level of customer service for our surgical patients.
- Educate patients on surgical procedures appropriate lens options and pricing based off physician recommendations and explain how these options fit with the patients lifestyle goals.
- Works with the financial team to ensure they have the appropriate information needed to obtain insurance authorizations and collect any patient financial responsibilities
- Assists patients with setting up payment plans and collects all co-pays co-insurances surgical deposits and full amounts.
- Stay in constant communication with the patient of any insurance or scheduling updates.
- Schedules all ASC surgeries preoperative and post-operative appointments according to physician scheduling protocols.
- Coordinates all financial and scheduling paperwork prior to surgery.
Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.
COMPETENCIES:
COMPETENCIES:
- Demonstrated ability to follow oral and written instructions.
- Demonstrated knowledge of material methods instruments and equipment.
- Demonstrated ability to read write and perform mathematical calculations.
- Must be able to maintain a high degree of confidentiality. Ability to multi-task work in a fast-paced environment and manage time accordingly to meet deadlines and requirements of the organization.
- Ability to follow instructions work well with others and alone with minimal supervision.
- Ability to document in both a technical and easy to understand manner.
- Demonstrated knowledge of medical and surgical terminology.
- Demonstrated professional mannerism and attire.
- Demonstrate ability to counsel and educate patients surgical procedures and lens options.
TRAVEL:
Travel is required.
Education and Experience:
High school diploma.
Experience with Microsoft Office products.
Prior experience in customer service.
Prior experience in medical sales preferred.
Prior medical office experience preferred.
Must be able to work under pressure and respond to patient requests in a positive manner.
Position Type and Expected Hours of Work:
This is a full-time Monday - Friday position located in Mt. Pleasant SC
Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
About Company
US Eye offers top eye care optometry associates with a patient-first approach and innovative practices. Join us for top-tier patient satisfaction and care.
