Centralized Reconditioning Operations Manager
Job Location:
Phoenix, AZ - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Position Summary: Lead a 49-person centralized reconditioning operation supporting five Phoenix-area dealerships and more than 11000 new and used vehicles annually. Own the process from acquisition or arrival through front-line readiness with responsibility for speed quality cost control and building capacity for 2027 growth.
Used Vehicles
New Vehicles
Team
Stores
6000 annualized
5500 annualized
49 employees
5 Phoenix locations
Key Responsibilities
Own the complete new- and used-vehicle reconditioning process from arrival/acquisition through front-line readiness.
Ensure inspection mechanical work PDI detailing photography fueling tint cosmetic work and final quality control are completed promptly.
Lead schedule and develop approximately 49 employees including technicians detailers drivers photographers and support staff.
Coordinate priorities across Chevrolet Volvo Nissan CDJR Isuzu and Kia operations.
Work closely with General Managers Used Car teams and the auction/purchasing team to reduce time to market and support sales demand.
Use Rapid Recon to track vehicle status cycle time accountability and bottlenecks; manage recon cost vendors repair-order accuracy and productivity.
2027 Growth Focus
Build a scalable operation that increases throughput shortens recon cycle time standardizes processes across stores and develops future team leaders. Success means more vehicles front-line ready faster without sacrificing quality or cost control.
Qualifications
8 years of automotive experience ideally in service reconditioning used-vehicle operations or another high-volume dealership environment.
Proven leadership experience managing people workflow and multiple competing priorities.
Strong knowledge of mechanical repair vehicle inspection PDI detailing and lot preparation.
Proficiency with Rapid Recon; working knowledge of CDK vAuto and dealership systems preferred.
Strong organizational communication analytical and problem-solving skills; valid drivers license with a clean driving record.
What Success Looks Like
Vehicles move quickly from arrival to retail-ready status; managers have clear visibility into every vehicle and delay; quality standards remain consistent across stores; costs and vendors are actively managed; and the operation has capacity to support Courtesy growth in 2027 and beyond.
What We Offer
Competitive compensation PTO Employee discounts Health dental and vision insurance Company-sponsored life insurance 401(k) Plan with Company match Career growth and advancement
About Courtesy Automotive Group
Courtesy Automotive Group is a family-owned and operated business serving customers since 1955. We are committed to delivering an exceptional automotive experience while building a professional values-driven and team-oriented culture.
Courtesy Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace.
Required Experience:
Manager
About Company
About Us: Courtesy Automotive Group is a family-owned and operated business since 1955. At Courtesy, we are more than just a dealership – we are a trusted autom...
