Central Office Receptionist

Job Title:Central OfficeReceptionist
Location:Vance County Schools Administrative Service Center
Reports To:Chief Human Resources Officer

Job Summary:

The Central Office Receptionist serves as the first point of contact for students staff parents and visitors at VCS Administrative Service Center. This position is responsible for managing the front desk providing excellent customer service and performing a variety of administrative tasks to support the ACSs daily operations.

Key Responsibilities:

• Greet and assist staff parents and visitors in a friendly professional manner.
• Answer screen and direct phone calls; take and relay messages accurately.
• Monitor and manage visitor access ensuring compliance with safety protocols.
• Maintain the front office area ensuring it is organized welcoming and secure.
• Handle incoming and outgoing mail packages and deliveries.
• Assist with clerical tasks such as filing copying and data entry as needed.
• Provide support to staff with administrative needs including preparation of materials for meetings or events.
• Communicate effectively withstaff students parents and other stakeholders.
• Respond to guestsinquiries and direct them to appropriate personnel when necessary.
• Assist with the coordination of events and activities as needed.
• Ensure compliance with all policies and procedures in the reception area.

Qualifications:

• High school diploma or equivalent required; additional training or certification in office administration is a plus.
• Previous experience in a customer service or administrative role preferred.
• Strong interpersonal and communication skills both verbal and written.
• Proficiency in Microsoft Office Suite (Word Excel Outlook) and general computer literacy.
• Ability to multitask prioritize and remain calm in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Friendly professional demeanor and a commitment to providing excellent service.
• Familiarity with school operations and educational environments is a plus.

Physical Requirements:

• Ability to sit for extended periods and perform tasks requiring repetitive motion.
• Occasionally lift and move office supplies and materials.

DISCLAIMER

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees to this job.

Required Experience:

Junior IC