Center Associate
Job Location:
North Canton, OH - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Center Associates deliver world-class customer service to retail customers by receiving and processing packages for courier shipment and operating copiers fax machines binding equipment laminating machines and point-of-sale devices. Associates expertly advise our valued customers by providing accurate information on our array of products services and best-value options and exhibit confidence by knowing best practices related to the industry.
Ideal candidates have previous retail sales experience strong computer and internet skills a friendly and genuinely helpful demeanor and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers UPS Store team members and leadership
- Takes ownership of the customers shipping needs and offers viable solutions
- Takes action to learn all product and service offerings alternative solutions and industry trends
- Operates all equipment software and devices in an expert fashion and is willing to teach others
- Maintains a clean organized and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Strong computer skills including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills including spelling and math
- Prompt reliable and responsible
- Able to lift 40 pounds
- Must commit to varied schedule with 1-2 weekends per month
- Successful candidate must be eligible for and obtain a Notary Public commission as a condition of employment
Required Experience:
IC
About Company
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copie...
