Ceiling Installation Specialist – Product Trainer
Chicago, IL - USA
Job Summary
Rockfon is seeking a Ceiling Installation Specialist/Trainer based in our Chicago facility as part of our Rockfon Product Management team. This role is hybrid working in the office Monday through Thursday and work from home available on Fridays. This position will report to the Head of Product Management and requires travel of up to 50% with occasional international travel.
Rockfon part of ROCKWOOL Group offers advanced acoustic ceilings and wall solutions to create beautiful comfortable spaces ().
Ready to help build a better future for generations to come
In an ever-changing fast paced world we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL we work relentlessly to enrich modern living through our innovative stone wool solutions.
Join us and make a difference!
The Ceiling Installation Specialist Product Trainer will be responsible for training and certifying as well as providing on-site support to installation ceiling contractors in Rockfons Mono Acoustic ceiling system. Additionally this role will ensure the successful installation of Specialty Ceiling and Acoustical Ceiling Tile systems. This role will serve as the primary member of the Technical Services team to address installation questions and concerns via calls and emails ensuring our customers receive the highest level of support.
What You Will Be Doing
Support the hands-on training programs for Mono Acoustic to new and existing installers following the principles of existing Mono Acoustic Certified Installer training programs.
Provide jobsite installation support for Mono Acoustic Specialty Ceilings and Acoustical Ceilings Tile driving knowledge and skill to ensure that installers successfully apply products onto their projects.
Identifies and analyzes product failures; orders and identifies replacement parts components products as needed
Provide installation support for product development efforts as assigned.
Provide product and installation training to internal and external teams as directed.
Primary respondent to technical questions submitted to the Technical Services via email or the Technical Services hotline
Travel up to 50% to support opportunities across North America and Europe as needed
What You Bring
Minimum 2-3 years of commercial construction experience installing gypsum wallboard and/or seamless acoustical ceiling including estimating installing joint finishing and spray painting
Experience within the Ceilings industry
Understand ceiling industry testing codes and standards taking a hands-on approach to product training
Strong training skills to support marketing initiatives and proper installation practices
Familiar with standard concepts practices and procedures within the commercial construction arena including reading architectural drawings bids project schedules change order processes and budgeting
Familiarity with construction software programs such as CAD and BIM
Computer proficiency in MS Word Excel and CRM
The annual salary range for this role is $75000 - $85000. Your base salary is determined based on location experience and the pay of employees in similar positions.
What We Offer
Competitive Pay & Benefits from Day 1: Comprehensive medical dental and vision plans.
401K Match: Up to 6%
Paid Time Off: Generous PTO 12 paid holidays and parental leave.
Educational Assistance & Career Growth: Invest in your future.
Wellness Perks: Fitness reimbursement and EAP access.
Safety First: Company-provided PPE and programs to keep you protected.
Who We Are
We are the world leader in stone wool solutions. Founded in 1937 in Denmark we transform volcanic rock into safe sustainable products that help people and communities thrive. We are a global company with 12000 employees located in 37 countries with 36 manufacturing facilities all focused on one common purpose to release the natural power of stone to enrich modern living.
Sustainability is central to our business strategy. Through our partnership with One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team we help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.
This role is part of our Rockfon business a division of the ROCKWOOL Group. Rockfon delivers comprehensive ceiling system solutions integrating stone wool and specialty metal ceiling panels with Chicago Metallic suspension systems providing high-quality sustainable offerings to our customers. To learn more visit .
Work Environment & Conditions:
Our offices are designed to inspire collaboration creativity and meaningful social interactions. empowering employees to achieve balance and bring their best selves to work. ROCKWOOL is deeply committed to giving back to our communities. Through global philanthropic initiatives community involvement and sustainability efforts we strive to create a positive impact in the communities we serve.
Our Culture and Commitment:
We are dedicated to fostering an inclusive workplace where everyone feels valued respected and heard. With employees representing 91 nationalities we champion diversity provide equal opportunities and actively combat all forms of discrimination. At ROCKWOOL youll find a welcoming team environment built on what we proudly call The ROCKWOOL Way. This cultural foundation reflects our core values: ambition responsibility integrity and efficiency.
ROCKWOOL is proud to be an Equal Opportunity Employer. We assess all qualified candidates based solely on their skills and qualifications without regard to racecolor national origin religion gender age marital status disability veteran status sexual orientation gender identity or any other characteristic protected by law.
Required Experience:
IC
About Company
Explore Rockfon's acoustic ceilings for unmatched sound absorption and elegant design. Ideal for indoor spaces seeking superior acoustic performance.