Casino Host
Baton Rouge, LA - USA
Job Summary
Were always looking for talent that believes in having fun. At PENN Entertainment youll get to be a part of an exciting industry where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individuals relevant knowledge skills and experience. Base salary is just one component of our competitive Total Rewards package which includes wellness programs designed to support our team members financial physical and mental benefitssuch as day-one medical coverage 401(k) matching and annual performance bonusmayvaryby time off is earned according to the local policy and increases with the length of employment.
Click HEREto discover how we empower team members to grow thrive and advance in their careers.
- Primarily responsible for the administration of Casino Marketing
- Exercise discretion and independent judgment within the Casino Host functions
- Work independently on player development
- Devote majority of time in the casino providing personalized service to the guests
- Identify and develop personal relationships with new and first time guests
- Communicate constantly with Casino Game operations and other Casino Marketing cast members
- Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events
- Issue complementaries based on player ratings
- Host outside entertainment for our guests such as professional sporting events dinners and theaters
- Promote casino marketing programs via telemarketing
- Follow all safety rules
- Adhere to departmental quality standards
- Maintain compliance with the Gaming Board Rules Standards and the companys System of internal Controls and Sarbanes-Oxley requirements
- Work within the guidelines established by the company
- Bachelors degree (B.A./B.S.) from an accredited four-year college or university
- Must be proficient in Microsoft applications (Excel Access Word)
- Ability to communicate with internal and/or external guests
- Physically mobile with reasonable accommodations including ability to push pull carry and lift up to 25 lbs. and the ability to push pull reach bend twist stoop stack crouch kneel and balance when performing job duties in varying work areas such as confined spaces
- Must be able to obtain and maintain valid state gaming license
Weve grown to become the leading provider of integrated entertainment sports content and casino gaming experiences thanks to our 43 destinations across North America online sports betting and iCasino via theScore Bet Sportsbook and Casino.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community our team members our vendors and our planet.
Were changing entertainment.Follow us.
Equal Opportunity Employer
About Company
Earn PENN Play Member Rewards — formerly mychoice Loyalty Rewards — and redeem for dining and hotel discounts, PENN Cash and other player comps.