Case manager
Malden, MA - USA
Job Summary
ABOUT HOUSING FAMILIES
Role Purpose:The Case Managerwillbuild relationships withpatients at the RCCexperiencing homelessnessandassistwith basic needs assessments housing search access to public benefits and other resources as appropriate.
Responsibilities:
Provide thorough screening for CSP-HI eligibility for all clients on a regular with new clients as current clientsendservices.
Assisting RCC client with physical and mental health which can include but shall be not limited to securing health insurance; addressing transportation needs; providing medication reminders and health education encouraging and connecting clients with relevant support groups (e.g. Alcoholics Anonymous Narcotics Anonymous Gambles Anonyms etc.) providing personal hygiene products and coordinating income generation housing resources and food access.
Collaborating with LCHC medical team for primary care behavioral health and psychopharmaceutical services including addiction treatment which include attending weekly team meeting and daily check in for disposition planning timely communication for weekend and overnight concerns as defined in RCC Protocols for using the LCHC medicaloncalland Administrativeoncallsystem; and consulting RCC protocols for management of the milieu.
Registering RCC clients through the Homeless Management Information System (HMIS)for coordinated entry access.
Partner with the Direct Care Supervisor tofacilitatethe intake process
Coordinate andfacilitateenrichment activities andlow barrier psychoeducationalgroups for RCC clientssuch as mindfulness meditation breathingetc.
Conductthoroughhousing assessmentsandassistall clientsin completing housing applications mitigating barriers to housingand gathering required documentation.
Assess all populations for crises needing immediate intervention and connect them to internal and/or external support.
Engage in discharge planning includingdeterminingdischarge location writing a biopsychosocial andwriting a safetyplan.
Collaborate with existing community service providersto maximize resources and benefits available to all populations.
Advocate for clients in various capacities.
Utilize a Trauma Informed Care model which values autonomy harm-reduction all individuals served are treated with dignity and respect.
Ensure all services are provided in compliance with various funding sources.
Complete alldocumentation andreports in athorough andtimelymanner.
Communicate wellwithsupervisor colleagues and collaterals. Able to receive and implement feedback.
Other duties as assigned.
Qualifications
QUALIFICATIONS /ELIGIBILITYREQUIREMENTS:
Qualifications:Must have experienceworking directly with clients in the human services have working knowledge of statewide housing opportunities publicbenefitsand local knowledge of the impact of be able to work in afast pacedenvironment.
Must havestrongorganizational and time management be flexible able to workin variousenvironments andpossessexcellent communication with Microsoft Office Suite and ability to quickly learn new software and tracking knowledge of domestic violence substanceuseand mental health Spanishisa and LCSW candidates preferred.
Eligibility Requirements:
Must be willing to work inLynnand have reliable transportation.
Must be willing toprimarilywork8am-4pmor9am-5pmMonday through Fridaywith some flexibility as needed.
Must have unrestricted work authorization to work in the United States.
Mustbe 18 years or older.
APPLICATIONS/COMPENSATION:
Compensation:Full time non-exempt position $31.25/hour
Benefits:PTO generous holiday schedule. Health/Vision/Dental&403B retirement.
Please send a cover letter and resume to:
Please include Case Manager RCCin the subject line.
Required Experience:
Manager