Case Manager, Dumont Green

Who We Are: CAMBA is a community of staff volunteers clients donors neighbors and partners who work together to build an inclusive New York City where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180integrated programs in: Education & Youth Development Family Support Job Training & Employment Support Services Health Housing and Legal Services. We reach more than 72000individuals and families each year at our 100locations including 10000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Dumont Green is a building which was developed and is operated by The Hudson Companies a for-profit housing developer. This building is a newly constructed 8 story building with 176 affordable rental apartments and a live-in super in the East New York section of Brooklyn. CAMBA will have a master lease for 33 family units and 3 single units. All of CAMBAs clients will be formerly homeless and referred by DHS. CAMBA will also be the on-site provider per a NY/NY III contract with the NYCDOHMH. The social services staff is responsible for providing case management and supportive services to the 36 low-income chronically homeless individuals.

Position: Case Manager

Reports To: Program Manager

Location: Brooklyn NY 11208

What does the Case Manager Do:

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal State City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Review all documentation establishing tenants eligibility for program and make file copies.
• Create and maintain tenant files.
• Conduct initial intake and assessment of tenants and tenants families needs and periodic re-assessments.
• In collaboration with tenants prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals.
• Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.
• Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency.
• Recommend and implement strategies to persuade tenants to participate more fully in this process.
• Monitor tenants progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits and document via progress notes.
• Participate in case conferences.
• Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization.
• Provide all required information for weekly/monthly/quarterly/annual reports.
• May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or (b) have not demonstrated a willingness to participate in the process (lost-to-service); or (c) have become ineligible for services (e.g. moved out of building).
• May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education healthcare housing legal issues etc.
• May schedule appointments for tenant with referral organizations.
• May escort tenants to appointments (educational medical social service etc.)
• May assist tenants in completing applications for benefits and entitlements and may process applications on tenants behalf.
• May follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability.
• May evaluate actual living conditions of tenants through home visits.
• May prepare marketing materials for the program.
• May prescreen tenants over the telephone for eligibility and may schedule intake appointments.
• May input tenant data and tenant progress information into automated database.
• Tasks may be modified expanded and/or assigned over time.

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

• Bachelors degree (e. g. B.A. B.S.W.) and experience working with the Seriously and Persistently Mentally Ill (SPMI) population.

OTHER REQUIREMENTS:

• Obtain Criminal History Checks (CHC) fingerprinting through the New York State Office of Mental Health (OMH) and the Justice Center for the Protection of People with Special Needs (Justice System) and Staff Exclusion List (SEL) clearance.
• Ability to maintain fingerprint clearance throughout the duration of employment.
• Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report.

Compensation: $51000 annually

Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance dental insurance 403(b) retirement plan with employer match paid time off (vacation personal and sick time) and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color people with disabilities and lesbian gay bisexual and transgender people are encouraged to apply. We consider all applicants without regard to race color religion creed gender gender identity gender expression national origin age disability socio-economic status marital or veteran status pregnancy status or sexual orientation.