Case Manager Department Supervisor

Are you a passionate leader who thrives on developing people building high-quality programs and making a meaningful difference in the lives of others As a Case Management Department Supervisor youll play a key role in shaping and leading a team dedicated to delivering exceptional services and support.

In this position youll oversee the growth quality and success of our case management program while coaching and developing talented case management professionals. Youll combine strategic leadership with hands-on support to ensure services are person-centered effective and compliant with state and federal requirements.

What Youll Do

• Lead mentor and develop a team of case managers creating a positive and high-performing work environment.
• Recruit train and retain top talent to ensure we have the resources needed to support current and future service demands.
• Drive program development and continuous improvement initiatives that enhance service quality and outcomes.
• Monitor performance quality assurance standards and compliance with regulatory and company requirements.
• Partner closely with counties and community stakeholders to ensure contracted services meet all state and federal guidelines.
• Oversee the delivery of comprehensive case management services including assessment planning referral coordination monitoring consultation and advocacy.
• Collaborate with organizational leadership on strategic planning operational goals budgeting and service enhancements.
• Build and maintain strong professional relationships with county partners community agencies and other key stakeholders.
• Help promote and advance case management services through participation in committees conferences and industry organizations.
• In partnership with the Director develop implement and monitor policies procedures and best practices that support exceptional service delivery.

What Makes This Role Exciting

This is more than a supervisory position. Its an opportunity to influence the future of case management services develop talented professionals strengthen community partnerships and ensure individuals receive the support they need to live meaningful lives. If youre a leader who enjoys balancing strategy quality and team development with a mission-driven purpose wed love to hear from you.

Qualifications :

Qualifications:

• A Bachelors Degree in a human service-related field and two years of experience working with individuals with disabilities or aging
• A minimum of three years of supervisory experience in case management services
• Knowledge of the local community
• Good oral and written communication skills

• Knowledge in case management principles procedures and practices
• Demonstrates adaptability to performing a variety of duties occasionally changing from one task to another of a different nature without loss of efficiency or composure
• Ability to negotiate and resolve conflict between dissenting parties
• Ability to conduct detailed analytical evaluations and studies and prepare related reports and recommendations

• A valid drivers license and proof of automobile insurance

Additional Information :

We believe in supporting not only those we serve but also each other ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race color religion sex protected veteran status disability genetic information national origin age gender identity sexual orientation or any legally protected status per federal and/or state law.

9/2/26

Remote Work :

No

Employment Type :

Full-time