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Case Manager

Pine Street Inn


Job Location:

Boston, MA - USA

Hourly Salary: USD 23 - 26
Posted: 21 August 2026 (12 days ago)
Application Deadline: 18 November 2026
Vacancies: 1 Vacancy

Job Summary

Full-time
Description

SCHEDULE: 40 hours Monday - Friday 6:45 a.m.- 3:15 p.m.


PAYS: $23.48 - $26.30 an hour DOE - (Salary ranges provided are based on relevant experience and skill set)

Location: 414 Harrison Ave Boston MA 02118

Summary of the Position:

The Case Manager will be responsible for the overall case management of the participants in the program at 414 Harrison Ave. This program will follow the models of Housing First/Safe Haven. The Case Manager will use harm-reduction trauma-informed approach and Motivational Interviewing techniques to create and maintain a respectful atmosphere that empowers very chronic mentally ill participants to reach their highest level of functioning. Participants will be assessed for their actual level of functioning in various spheres upon entering the program and assisted in individual plans to improve and enhance this level. The Case Manager is required to provide services to these individuals with the goals of housing stability and psychosocial rehabilitation; advocating for appropriate mental health services. Due to emergency or unforeseen program needs staff may be temporarily or permanently reassigned to another Safe Haven program at any given time.

Requirements

Qualifications:


Education/Training:


Required:

  • Associates degree (Can be substituted for a High School Diploma with at least 3 years of experience working in the human services field and/or in case management)

Preferred:

  • Bachelors degree in nursing or other related field such as counseling psychosocial rehabilitation or psychology
  • A valid Massachusetts Drivers License in good standing
  • Advanced training in psychosocial rehabilitation and substance abuse
  • Bi-lingual Spanish/English

Knowledge/Experience:

Required:

  • Minimum of three (3) years prior work experience in a therapeutic setting community residence or in an inpatient setting
  • Experience as a mental health team member
  • Familiarity with the concepts of psychosocial rehabilitation and consumer empowerment
  • Experience conducting psychosocial assessments
  • Experience with case management and implementing treatment plans
  • Knowledge of treatments for chronic mental illness including medications
  • Previous experience working with dually diagnosed individuals
  • Experience assisting people with ADL skills
  • Experience working with other vendors and services within the public mental health system
  • Previous experience moving homeless mentally ill participants into housing

Preferred:

  • Previous experience working with a Housing First/Safe Haven model
  • Familiarity with the Metropolitan Boston public and private mental health system
  • Long term treatment experience with chronically mentally ill people
Salary Description
$23.48 - $26.30 per hour DOE

Required Experience:

Manager


About Company

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Pine Street Inn Founded in 1969, Pine Street Inn is the largest homeless services provider in New England, offering a comprehensive range of services to more than 2,400 individuals daily. Pine Street’s programs include housing with support, emergency shelter, street outreach and workf ... View more

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