Case Manager

Case Manager position is responsible for identifying and assessing complex individual family and community needs and strengths selecting case work frequency group methods or community resources and implementing plans to protect vulnerable people of all ages promote independence and prevent abuse or neglect.

A Case Manager may be assigned duties in any of the following departments:Children and Families Behavioral Health and Public Health.

Coordinate consumer intake

• Receive referrals conduct interviews and investigate to identify and assess needs risk for recidivism or need for intervention/service.
• Develop write implement and monitor strength-based individual and family service plans to correct/eliminate identified needs.
• Determine appropriate resources and referrals to community-based care and services; and
• Develop and implement safety plans to address vulnerabilities.
• Some mandated service programs require 24/7 coverage with on-call requirements
  

• Assess risks to self and others assess safety to self others and the community.
• Intervene in crisis situations including possible removal from home and/or placed in alternate care.
• Coordinate and secure emergency services; and
• Negotiate and resolve conflicts.

• Collaborate and consult with others (professional staff and community agencies) regarding consumers community services or programs.
• Open and maintain consumer case records and files according to established standards and timelines
• Prepare necessary correspondence required narratives eligibility reviews and other incoming/outgoing communication about the consumer.
• Provide information regarding case openings closings and denials.
• Provide testimony or written recommendations in county or district court or in administrative appeal hearings regarding consumer cases.
• Advise consumers of resources rights and responsibilities under programs or services; and
• Develop coordinate and deliver program information to the general public special interest groups and professional organizations.

Education & Experience
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

1. Bachelors Degree Human Service or related field.
2. A combination of non-related human service bachelors degree education and relevant human services experience may be considered.
3. Must have a valid drivers license.

• Self-Management
• Integrity/Honesty
• Superior Customer Service and Community Relations
• Communication
• Interpersonal Relations
• Accountability
• Judgment and Decision Making
• Data Gathering and Analysis

Physical Requirements

Must be able to perform the physical demands of the position including frequent sitting walking standing and manual tasks; occasional lifting of up to 20 pounds; and maintaining required vision abilities.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

ADA Statement (Reasonable Accommodations)

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation during the application process please contact