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Case Management Assistant

Carle Health

Job Location:

Peoria, IL - USA

Monthly Salary: Not provided by the employer

Posted: 21 August 2026 (15 days ago)

Application Deadline: 18 November 2026

Vacancies: 1 Vacancy

Job Summary

Overview

The Case Assistant works under the direction of the Clinical Transition Specialist (RN Case Manager) and/or Social Worker to establish appropriate discharge plans for patients such as but not limited to making referrals identifying transportation needs and making arrangements and completing authorization requests for medications or placement. Responsible for supporting federal and state regulatory compliance through the distribution and documentation for the Important message for Medicare the MOON and observation notices. Responsible for supporting readmission strategies through identification of patients needing a new primary care provider and/or making appropriate post-acute follow up plans with primary care and specialty physician practices. Has a strong customer service focus as will interact with patients families and providers. Conveys a positive image of Carle and provides information to patients to fully utilize and benefit from Carle services both on the telephone and face-to-face and to ensure that needs of patients are met.

Responsibilities

Collaborates with the RN Case Manager and SW Case Manager to develop a plan of care for discharging the patient.
Assists with nursing home placement to ensure a smooth transition for the patient including: placing referrals updated referrals and answering incoming calls from the nursing facilities
Responsible for maintaining Medicare regulatory compliance with the delivery of the Important Message documents.
Performs or assists case managers and/or social workers with daily tasks. This may include assisting in arranging transportation and/or transport and other necessary tasks.
Schedule specialty and primary care post discharge appointments.
Coordinate external primary and specialty services in and out of network.
Communicates post discharge directives appointments and necessary information.
Documents assistance in Case Management system and Epic.
Collects data on assigned patients and help to ensure accurate documentation
Obtain prior authorization as needed. Acts as liasion for ED providers and Hospitalists for ancillary services. Demonstrates knowledge of Medicare and MOON letter guidelines and delivers the letters based on the timelines outlined.

Qualifications

Certifications: Education: Work Experience: Certified nurse assistant

Carle Health Company Overview

Find it here.

Discover the job the career the purpose you were meant for. At Carle Health were committed to fostering a workplace where every team member feels valued respected and empowered where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17000 team members and providers work together to support patient care across central and southeastern Illinois. Weve grown to include eight award-winning hospitals and a multispecialty provider group with more than 1500 doctors and advanced practice providers. Were developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine the worlds first engineering-based medical school and Methodist College. Carle BroMenn Medical Center Carle Foundation Hospital Carle Health Methodist Hospital Carle Health Proctor Hospital Carle Health Pekin Hospital and Carle Hoopeston Regional Health Center hold Magnet designations the nations highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and if necessary the Department of Homeland Security with information from each new employees Form I-9 to confirm work authorization. For more information:

Salary Range

The compensation range for this position is $18.97per hour - $30.73per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including but not limited to the candidates experience qualifications location training licenses shifts worked and compensation model.

Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit

Required Experience:

Junior IC

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