Case Coordinator

Job Title:Case Coordinator

Job Summary:

CASES is currently seeking a Case Coordinator for our Harlem Pretrial Services team. Rapidly after release into the Supervised Release Program (SRP) the Case Coordinator conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions required under the supervision this role you will help participants comply with their supervision appointments and court appearances during their legal cases pendency. You will also conduct ongoing service need assessments with participants and develop collaborative service plans addressing identified needs and goals.

You will ensure participants receive services that are strengths-based gender-specific and culturally sensitive while adhering to the core principles of risk need and responsivity to reduce recidivism increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment recovery rehabilitation and crime-free community integration. This position is based in our Harlem Community Office and fieldwork in the larger NYC community as needed to assist participants.

Shift Hours:This position is full-time Monday - Friday from 9:00 AM - 5:00 PM

Salary:The salary for this role is $61193 per year

Location Address:4 West 125th Street New York NY 10027. Our office is easily accessible by public transportation

Workplace Flexibility: Hybrid (for roles that have at least 1 full day remote per week)

What You Will Be Doing:

• Provide supervision and community-based services to a caseload of pretrial participants
• Rapidly (within 24-48 hours of release) conduct Supervision
• Introduction/Orientation meetings with new participants to review supervision conditions the reporting schedule (as assigned by level of recidivism risk) and the mandatory methods of communication (face-to-face telephone and texts) that will be required under the participants supervision plan;
• Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants successful completion of mandated supervision appointments and court appearances during the pendency of their legal case
• Review legal and court screening documentation and work with participants to analyze their offending behavior patterns identifying behavioral changes need for implementation of supports that may reduce likelihood of any pretrial arrests
• On an ongoing basis conduct service need assessments with participants to examine psychosocial needs and problems including the severity of mental and substance use disorders problems affecting participation engagement and continuity in supervision and treatment and individual motivation for treatment
• Link participants to treatment based on their eligibility preferences and needs and provide escort to community services
• Ensure the timely flow of community outreach and case management activities to meet program goals and objectives
• Utilize problem solving techniques motivational interviewing as an integral part of the pretrial supervision and case management process approach to help motivate and engage individuals in any needed process of change
• Provide all services in a manner that is gender-responsive trauma-informed and that adheres to the core principles of risk-need-responsivity
• Maintain collaborative relationships with community providers (supported housing providers Health Homes care management programs addiction treatment and mental health providers peer-run providers education vocational training and employment services providers legal services providers medical care providers and family providers)

What We Are Looking For:

• Bachelors degree with a minimum of 1-2 years of experience or alternative an Associates Degree with a minimum of three years experience working in human services with individuals with substance use disorders co-occurring mental health and substance use disorders and involvement in the criminal justice system
• Extensive knowledge of community treatment support services and resources
• Knowledge of the criminal justice system court processes and alternative to detention/incarceration services
• Must be able to sit for extended periods

Preferred Skills:

• Fluency in Spanish
• Experience using databases such as Salesforce

Employee Benefits:

CASES cares about employee wellbeing and we offer a comprehensive benefits package to support you and your family including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off starting at 25 days-off annually
• 12 Paid Holidays per year
• Retirement 403b Competitive matching up to 6%
• Employee Referral Program
• Visit to learn more about benefits offered by the CASES

Our Values

At CASES we like to move with PURPOSE which reflects our values:

PEOPLEHold peoples stories with dignity

UNITYCommit to a shared mission

RESPECTCelebrate the strength of diversity

PROGRESSAlways work to improve

OPTIMIZEMake the best use of resources

SOLUTIONSWork together to solve problems

EMPATHYSeek to understand others

Although we would love to learn about the skills of every candidate only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race color ethnic or national origin age religion creed gender sexual orientation disability or marital military or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.