Carrier Account Manager,Wireless Technology & Ecosystems

The Carrier Account Manager provides the key interface between our external and carrier partner device teams and Apples internal engineering teams to facilitate the testing and technical validation of new hardware and software introduction and key infrastructure projects with will project manage the test and validation cycles and ensure that all issues are prioritised tracked and reported appropriately within Apple. This role requires you to be highly knowledgeable in wireless technologies ( 5G LTE WCDMA IMS Wi-Fi Bluetooth) as you will be discussing the capabilities and limitations of devices. You will need to demonstrate excellent relationship building and project management skills as you will be setting expectations and leading technical discussions with our Carrier partners.

In this role you will apply your detailed technical knowledge of wireless standards to understand prioritise issues found during certification test and drive these to role includes the following duties:n Support and drive the carrier approval of wireless devicesn Report project status prioritise tasks escalate to senior managementn Analyse network features and operator requirements and provide feedback to engineering and marketing with regard to complexities and capabilitynThis role will require occasional international traveln

Manage the end-to-end carrier certification and technical approval process for new wireless devices across partner test and validation cycles between external carrier partner device teams and Apples internal engineering teams for new hardware software and infrastructure track and escalate issues found during certification testing driving them to resolution with engineering carrier network features and operator requirements providing technical feedback to internal stakeholders on device capabilities complexities and and maintain strong relationships with carrier partners and cross-functional internal teams setting expectations and leading technical discussions on wireless project status and certification progress to senior management flagging risks and blockers current carrier deployments and future wireless trends to inform product readiness and certification strategy.

Technical experience working in an OEM or Carrier device teamnProven experience working with multiple stakeholders across different carriersnDegree in Electrical Engineering / Computer Engineering or equivalent

Seek to tackle everyday problems in innovative ways with focus on the smallest details that are meaningful to our teams and motivated and self-directed with flexibility to switch between multiple tasksnn