Career Development Manager

Big Ideas. Better Training. Stronger Teams.

Passionate about multifamily and developing talent Avenue5 is searching for a career development manager to bring fresh ideas creativity and energy to our training programs! Help shape how our associates learn grow and succeed while making a lasting impact across our growing portfolio.

The career development manager is responsible for creating and delivering engaging and innovative learning content that assists our associates in becoming experts in everything they do. This position will lead and participate in developing Avenue5s operations training curriculum and programs. This includes designing conducting facilitating and evaluating the sales customer service marketing and other operations training programs for Avenue5s

associates. The goal is to go outside the traditional learning design box and take risks to engage the audience further.

Design and develop measurable learning experiences for all Avenue5s different

geographies environments and audiences

Collaborate with associates to identify and assess training and performance needs

Drive the development and delivery of increased e-learning capability as a learning solution

Create exercises instructional activities and training assessments that reinforce learning based on specific topics and roles

Stay up-to-date and educated on new trends and regulations within training and property management

Conducts and facilitates training programs by making appropriate travel arrangements preparing and packaging participant and facilitator materials coordinating the registration and set-up process and updating and revising training programs as necessary

Provide input into the development of training programs by researching operating processes and policies or content-related information authoring participant and facilitator training materials designing instructions practice and other learning activities and developing other support materials including PowerPoint presentations audiovisuals graphics job aids and other documents

Act as a performance improvement resource to managers by following up to provide individual coaching and one-on-one training conducting remedial and refresher training and suggesting education and training alternatives and options based on specific situations

Manage supplemental programs by communicating with managers to ascertain specific needs tracking turnover and new hires and creating and publishing a training calendar

Assist the integration teams with new management contracts and newly acquired properties by conducting training for new associates on the companys property management policies and procedures and critical leasing maintenance and property management activities

Collaborate with third-party vendors contractors and other business partners to enhance or augment internal training programs and provide customer service by working with senior management to develop and produce training and communication materials

Perform other duties as assigned

Education and Experience:

Bachelors degree in business education or related field or relevant work experience is required

Two to five years of experience in property management is preferred

Two to five years of experience in a training role is required

Advanced level knowledge with Microsoft Office Suite including Outlook Word PowerPoint and Excel

Basic level knowledge of Learning Management Systems is required

Skills and Requirements:

Understanding of adult learning styles including e-learning and how they are different

Proficiency in project management skills to create project plans track and monitor progress meet production and delivery deadlines and oversee project implementation across multiple properties or geographic areas

Detail-oriented with a strong desire to learn

Excellent written and verbal communication skills

Ability to work independently and prioritize in a fast-paced environment

Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses if assigned

Required to maintain a regular schedule which may require working outside of business hours weekends and non-traditional holidays

Ability to travel (up to 50%)

Environment:

Exposure to environment typically found in an office building

Exposure to hot cold wet humid or windy conditions (temperatures may vary depending on the weather in the different regions)

Exposure to noise vibrations and atmospheric conditions as well as working in confined or restricted spaces

Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform essential functions. These functions include but are not limited to: