Care Coordinator

Role: Oncology Care Coordinator

Company: Atlas Oncology Partners

Location: On-site; 8am-5pm (near St. Francis Hospital on Park Avenue)

Position Type: Full-Time

About Us

Atlas is built for oncologists by oncologists. We provide practices with the staff contracts and toolkit they need to deliver truly whole person care to their cancer patients. Our value-based approach to care delivery aligns incentives offering patients better outcomes payors guaranteed reduction in medical expense and provider partners greater financial independence.

Role Description

At Atlas Oncology Partners we believe every patient deserves personalized support as they navigate the complex cancer care system. We are seeking a dedicated Care Coordinator to serve as a consistent non-clinical point of contact for patients and families throughout the cancer journey. This role is designed to reduce barriers to care improve access to timely services and provide practical and emotional support through close coordination with patients providers and interdisciplinary team members. The Care Coordinator ensures no patient faces cancer alone. As a small nimble team this role will support vaccinations in addition to care coordination.

Responsibilities include but not limited to the following:

Serve as a primary point of contact for patients and families helping them navigate appointments treatment and care coordination

Help connect patients to accurate up-to-date educational resources regarding their diagnosis and treatment as directed by the clinical care team.

Screens for potential barriers to care and collaborates with appropriate team members to address logistical financial cultural and psychosocial needs

Assist with scheduling and follow-up appointments across the oncology continuum (e.g. surgery infusion radiation)

Support connection to support groups counseling social work and other internal or community-based services

Establish trusting relationships with patients and caregivers through regular outreach and touchpoints

Participate in interdisciplinary meetings and escalate patient concerns or needs appropriately

Ensure patients complete key milestones such as diagnostics consults and treatment starts

Document patient interactions and support activities in the EMR clearly and in a timely manner

Work closely with RN Care Coordinators Social Workers and Clinical Teams to ensure seamless wraparound care

Support in phlebotomy and vaccinations as needed

Reporting: This role will report to the Office Supervisor

Required Qualifications

Bachelors degree

Experience in phlebotomy or Medical Assistant License

Strong communication and interpersonal skills including empathy and cultural sensitivity

Proficiency in EMR use phone communication and task tracking systems

Comfort with change process improvement and working in a start-up or growing organization

Preferred Qualifications

Bachelors degree in social work Public Health Nursing Health Education or a related field

Oncology Patient Navigator Certification

Experience in patient navigation care coordination oncology or a healthcare support role

Experience working with diverse populations and addressing social determinants of health

Detail-oriented and highly organized; able to manage multiple patient caseloads and prioritize tasks

Experience advocating for patients and helping them access financial transportation or housing assistance

Comfortable speaking with patients by phone or in person to provide guidance reminders and support

Team player who thrives in fast-paced mission-driven healthcare environments

Some of the benefits of our comprehensive benefits package includes:

Health Dental Vision insurance

Competitive pay

Paid vacation holidays and sick leave

You will collaborate with like-minded health care professionals who like you understand the importance and value of Atlas high-quality value-based care model.

Atlas is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race color religion sex sexual orientation gender identity national origin disability Veteran status or other legally-protected characteristics.

Atlas is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email for assistance. Reasonable accommodation will be determined on a case-by-case basis.

Required Experience:

IC