Care Coordinator Licensed
Roseburg, OR - USA
Job Summary
REMOTE must be able to travel to 3031 NE STEPHENS ST. ROSEBURG OR 97470
EMPLOYMENT TYPE: Full-Time Exempt
POSITION PURPOSE
The Care Coordinator provides comprehensive support for care management and care coordination activities for members enrolled in Medicaid and Medicare programs including those receiving long-term services and support (LTSS) through waiver programs. This role manages a caseload of members conducts in-home assessments and collaborates with a multidisciplinary team to ensure integrated high-quality care across the continuum. The position requires strong organizational skills excellent communication and the ability to work in a fast-paced environment while maintaining accuracy and compliance.
- Performs comprehensive member assessments including face-to-face and in-home visits as require
- Develop and implement individualized care plans in collaboration with members caregivers physicians and support networks.
- Monitor care plans for effectiveness document interventions and adjustment as needed.
- Promote integration of services including behavioral health LTSS and community resources.
- Evaluate benefits and advise on funding sources.
- Facilitate interdisciplinary care team (ICT) meetings and collaborate informally with team members.
- Use motivational interviewing techniques to educate and support members.
- Identify barriers to care and provide assistance to address psychosocial financial and medical concerns
- Develop prevention plans for critical incidents to ensure member health and safety.
- Maintain accurate documentation in electronic systems and adhere to compliance standards.
- Travel locally (2540%) for member visits; mileage reimbursement provided.
- Other duties as assigned.
- Working with a variety of personalities maintaining a consistent and fair communication style.
- Satisfying the needs of a fast-paced and challenging company.
MINIMUM QUALIFICATIONS
- Active unrestricted Oregon Registered Nurse (BSN or MSN) license with qualifications that meet the eligibility requirements to sit for the Certified Case Manager (CCM) examination.
- Minimum of two (2) years of healthcare experience including:
- At least one (1) year of experience supporting individuals with disabilities or chronic conditions within Long-Term Services and Supports (LTSS).
- At least one (1) year of experience in care management or a medical and/or behavioral health setting.
- Valid drivers license reliable transportation and current automobile insurance.
- Proficiency in Microsoft Office Suite and ability to navigate electronic health records (EHR) and other care management systems.
- Strong knowledge of Oregon community resources and experience working with diverse populations.
- Strong time management multitasking and problem-solving skills.
- Certified Case Manager (CCM) certification required within eighteen (18) months of hire.
PREFERRED QUALIFICATIONS
- Experience facilitating telephonic video and in-home assessments as well as leading interdisciplinary care team (ICT) meetings and supporting comprehensive care planning.
- Knowledge of Medicaid and Medicare programs including waiver services.
- Familiarity with regulatory and compliance standards within healthcare operations.
- Experience providing culturally competent care to diverse and underserved populations.
- Strong analytical skills with experience in accurate documentation within electronic systems.
- Excellent interpersonal written and verbal communication skills.
- Bilingual or additional language skills are considered a plus.
Monday through Friday - 8:00am - 5:00pm; standard business hours with flexibility to meet service timelines.
SALARY
Wage Band 18: $80470- $92000
BENEFITS
- Salary is dependent on skills experience and education
- Generous benefits package including vacation PTO sick leave federal holidays and birthday leave
- Medical dental and vision insurance
- 401(k) with company match (fully vested immediately)
- Company-sponsored life insurance and additional benefits
- Fitness reimbursement program
- Tuition reimbursement and more
Why Umpqua Health
Inclusive Culture
We foster a respectful inclusive environment where employees feel valued supported and empowered.
Growth & Development
We support ongoing learning through mentorship clear career pathways and professional development opportunities.
Work/Life Balance
We promote flexibility and well-being so employees can thrive both professionally and personally.
Required Experience:
Senior IC
About Company
UMPQUA HEALTH Quality, Local Care for Douglas County Member Services As a member of Umpqua Health, you have access to many different benefits and programs. Whether you’re a new member, or you’ve been with us for years, we’re here to help! Provider Services We’re here to help you deliv ... View more