Candidate Experience Associate

Company overview:

TraceLink is the worlds largest Agentic Business Network enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once OPUS platform TraceLink links more than 300000 network participants enabling multi-enterprise processes at global scale.

Founded in 2009 with the simple mission of protecting patients today Tracelink has 5 global offices over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

Tracelink is recognized as an industry leader by Gartner and IDC and for having a great company culture by Comparably.

About the Role
Were looking for a Candidate Experience Associate (Recruiting Coordinator) to be the driving force behind a smooth positive experience for candidates - from the moment interviews are scheduled through their first day. Youll primarily support our US hiring with some coordination for EMEA working closely with Recruiters hiring managers and candidates to keep the process running seamlessly.
Key Responsibilities
Own end-to-end interview scheduling primarily for US roles with some EMEA support ensuring a smooth and professional candidate experience coordinating executive level scheduling and logistics.
Manage the offer process accurately and on time.
Onboard new hires into internal systems ensuring all steps are completed ahead of day one.
Partner closely with Recruiters hiring managers and cross-functional stakeholders throughout the hiring journey from interview stage through onboarding.
Build reports and dashboards in Greenhouse and process audit requirements
Maintain and manage candidate data and workflows within Greenhouse Recruiting.
Coordinate interviews using Zoom and Google Calendar troubleshooting scheduling conflicts as they arise.
Bring creative ideas to employer branding initiatives leveraging AI tools where useful to improve efficiency and candidate engagement support US Internship programs.
Ensure a consistently positive professional and timely experience for every candidate and stakeholder.
Requirements & Qualifications
3-5 years of experience in recruiting coordination HR operations or a similar
candidate-facing role
Hands-on experience with Greenhouse Recruiting (or a similar ATS)
Proficiency with Zoom and Google Calendar for scheduling and coordination
Strong organizational skills with the ability to manage multiple priorities and stakeholders simultaneously
Excellent written and verbal communication skills including experience conducting candidate phone/video outreach
A proactive detail-oriented mindset with a strong sense of ownership
Bachelors degree preferred or equivalent practical experience

Nice-to-Haves
Experience with Greenhouse Workday and Docusign preferred
Familiarity with DataFacts or similar background check platforms
Working knowledge of AI tools to support recruiting/branding efficiency
Interest or experience in employer branding and creative candidate engagement initiatives
Why Join Us
Be a key part of shaping how candidates experience our company
Work cross-functionally with recruiters hiring managers and leadership
Room to bring creative ideas to life in employer branding and process improvement

TraceLink is committed to providing competitive compensation and benefits to all employees. This is the estimated base salary range for this role and should serve only as a guide. Final compensation offered may vary based on a variety of factors including but not limited to experience level fit for the role skills domain knowledge internal equity budget and location.

US Pay Range: $70784 - $87250

Please see the Tracelink Privacy Policyfor more information on how Tracelink processes your personal information during the recruitment process and if applicable based on your location how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data including any requests to exercise your legal rights referred to at the end of this notice please contact .