Campus Safety Services Officer (Two Positions Available!)

Make a direct impact at a world-class institution. At Williams College campus safety is about building trust active presence and community care. As a Campus Safety Officer you will be on the front lines of supporting our diverse student body faculty and staff. You arent just patrolling grounds: you are a visible reassuring resource an empathetic problem-solver and a vital protector of our vibrant campus environment. If you are passionate about helping people and thriving in a supportive mission-driven academic community we want you on our team.

Responsibilities:

Under the general supervision of a Campus Safety Supervisor:

• Proactively patrol campus grounds academic facilities and residential halls via foot vehicle and mobile platforms. Maintain high visibility to foster student trust deter safety hazards and cultivate strong relationships with a diverse residential community.
• Rapidly assess prioritize and manage competing demands during simultaneous routine calls and urgent emergencies. Serve as a calm decisive first responder during medical mental health facility and life-safety incidents.
• Apply empathetic trauma-informed and culturally competent communication to resolve interpersonal disputes assist students in distress and de-escalate complex situations.
• Support an inclusive living-learning environment by encouraging compliance with college policies through engagement fair treatment and education rather than punitive enforcement.
• Conduct thorough preliminary inquiries into incidents gathering facts with objectivity and discretion. Utilize advanced Computer-Aided Dispatch (CAD) systems and report-writing tools to generate accurate objective and timely incident logs.
• Support central dispatch operations assist with emergency notifications and contribute to the hands-on training and onboarding of new personnel as needed.

Requirements:

• High School Diploma or GED equivalent.
• Valid drivers license with a clean driving record.
• Ability to perform the active physical demands of the position including walking/standing for extended periods patrolling in adverse weather conditions navigating multi-story residential buildings and safely lifting/carrying up to 50 lbs.
• Must be able to maintain confidentiality.
• Ability to handle emergency situations with excellent judgment and discretion.
• Strong written and verbal communication skills including computer proficiency and the ability to learn and adapt to new technology or software.
• Cultural competency and sensitivity including the ability to maintain effective working relationships with a broad spectrum of individuals from a variety of diverse backgrounds.
• Possesses strong people skills patience and a willingness to assist others with a perceptive and empathetic approach.

Preferred Experience & Key Competencies:

• Cultural Competency & Inclusive Mindset: Demonstrated ability to build authentic respectful relationships with individuals from broad and intersecting backgrounds.
• Communication & People Skills: Outstanding verbal and written communication skills grounded in active listening patience emotional intelligence and discretion.
• Problem-Solving Under Pressure: Strong critical thinking skills with the ability to maintain composure exercise excellent judgment and make sound decisions in fast-moving crisis situations.
• Technical Aptitude: Proficiency with computers mobile technology database management and electronic reporting tools.
• Prior experience in community service non-sworn security higher education customer service or emergency response is welcomed but not required; comprehensive departmental training will be provided.

Shift Overview:

This position operates on a 4-on 2-off rotating overnight schedule. Work blocks alternate between 8-hour and 10-hour shift rotations depending on department schedule cycles:

• 8-Hour Shift Rotation: Two 11:00 PM - 7:00 AM shifts and two 11:30 PM - 7:30 AM shifts per 4-day block.
• 10-Hour Shift Rotation: Two 9:00 PM - 7:00 AM Shifts and two 9:30 PM - 7:30 AM shifts per 4-day block.

Additional Shift Requirements:

Campus Safety operates 24 hours a day 7 days a week 365 days a the year so this position requires flexibility for overtime mandatory shift and holiday coverage and campus emergencies when needed.

• This position is eligible for premium pay including overtime and applicable shift differentials for work performed during holidays weekends emergency snow response and other qualifying shifts.
• Schedules are subject to change based on the operational needs of the department.

Updated August 28 2026: There are two positions available on the shift listed above. All candidates who have already applied as well as future applicants will be considered to fill both roles.

Application review will begin on August 31 2026. The pay range is from $22.00 to $24.00 per hour commensurate with experience.

Please visit to apply.

Employment at Williams is contingent on the verification of background information submitted by the applicant including the completion of a criminal record check and education when applicable. Decisions regarding appointments promotions and conditions of employment comply with applicable federal or state law prohibiting discrimination based on race color sex national origin religion age disability marital status sexual orientation gender identity or expression ancestry or military service.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Beyond meeting fully its legal obligations for non-discrimination Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live learn and thrive. As part of this commitment we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at or email at .