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Call Center Representative # 26-13176
Job Location:
Job Location:
Columbia, SC - USA
Hourly Salary:
USD 18 - 18
Hourly Salary:
Posted:
22 October 2026 (Yesterday)
Posted:
Application Deadline:
19 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Duration: 3 Months Possible Contract to Hire
Job Description:
Functions as work leader for customer service units. Assists with escalated and complex issues. Serves as an information source for both internal and external customers by answering complex customer service inquiries via telephone e-mail and/or web inquiries. Inquiries are non-routine and require deviation from standard screens scripts and procedures.
Responsibilities:
Inquiries are non-routine and require deviation from standard screens scripts and procedures.
Ensures efficient departmental operation by assisting management in planning coordination and/or assignment of work.
Assists with the development and direction of staff to achieve and maintain optimum levels of performance.
Skills:
Required Skills and Abilities: - Proficient spelling punctuation grammar and basic business math. Ability to handle confidential or sensitive information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions please visit .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race colour religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
AI Statement: By applying you acknowledge that AI-assisted tools may be used during hiring.
Job Description:
Functions as work leader for customer service units. Assists with escalated and complex issues. Serves as an information source for both internal and external customers by answering complex customer service inquiries via telephone e-mail and/or web inquiries. Inquiries are non-routine and require deviation from standard screens scripts and procedures.
Responsibilities:
Inquiries are non-routine and require deviation from standard screens scripts and procedures.
Ensures efficient departmental operation by assisting management in planning coordination and/or assignment of work.
Assists with the development and direction of staff to achieve and maintain optimum levels of performance.
Skills:
Required Skills and Abilities: - Proficient spelling punctuation grammar and basic business math. Ability to handle confidential or sensitive information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently.
- Required Software and Tools: Experience with Microsoft Office.
- Required Education Level and Degree Type: Associate degree or 2 years job related work experience or customer service experience
- Required Work Experience: - 1 year of customer service or claims processing experience OR Bachelors Degree in lieu of work experience.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions please visit .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race colour religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
AI Statement: By applying you acknowledge that AI-assisted tools may be used during hiring.
Required Experience:
Unclear Seniority
About Company
USTECH SOLUTIONS is the largest independent diversity workforce partner operating a global footprint. For 20+ years, we have partnered with leading MSPs and some of the world’s largest enterprises to deliver a flexible workforce.
