Buyer Risk Policy Analyst

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

The Global Risk organization maintains trust within eBays marketplace by providing safe and efficient transactions for buyers and sellers globally. The Core Buyer Risk Policy team dedicates its efforts to protecting the buyer lifecyclefocusing on payments fraud prevention abuse reduction and policy management. We develop scalable data-driven risk solutions that defend customers while encouraging balanced marketplace development.

In the position of Buyer Risk Policy Analyst you will assist in building and advancing buyer risk policy frameworks primarily centered on payments risk. You will use strong analytical proficiency thoughtful policy judgment and cooperative leadership to develop scalable solutions that limit fraud and payment risk. Concurrently you will ensure an excellent customer experience. This role carries considerable impact and visibility and demands ownership methodical thinking and influence across an international scope.

• Buyer Risk Policy Planning & Advancement
• Manage the formulation and refinement of buyer risk policies within the payments lifecycle involving fraud chargebacks and emerging payment risks.
• Develop scalable policy frameworks that balance loss mitigation customer experience and business growth.
• Assess risk exposure for new launches and central initiatives proactively identifying vulnerabilities and mitigation plans.

• Data-Driven Risk Analytics
• Analyze large-scale datasets to identify emerging fraud patterns policy gaps and behavioral risk signals.
• Define and instrument key risk performance metrics to evaluate policy efficiency and business impact.
• Conduct deep-dive analyses on incidents and portfolio trends to continuously refine risk controls.
• Partner closely with Data Science and Engineering to translate analytical insights into decision strategies rules and system improvements.

• Payments & Risk Domain Expertise
• Apply deep knowledge of buyer risk and payment risk management (e.g. transaction fraud stolen financials account takeover collusion abuse patterns).
• Drive segmentation and lifecycle-based risk controls to manage exposure at scale.
• Ensure global consistency while accommodating regional regulatory and business considerations.

• Global Cross-Functional Leadership
• Work closely with Product Engineering Data Science Risk Operations and business teams spread across various time zones.
• Foster consensus on risk strategy priorities and roadmap trade-offs within a global operating model.
• Communicate complex risk insights clearly to both technical and non-technical collaborators.

• Innovation & Continuous Improvement
• Identify structural opportunities to modernize risk policy through automation experimentation and AI/ML integration.
• Champion experimentation frameworks (A/B testing control groups) to measure policy impact.
• Act as a subject matter expert and mentor within the Buyer Risk organization.

• 6 years of experience in Trust & Risk Payments Risk or Fraud Analytics.
• Masters degree or equivalent experience in Statistics Engineering Mathematics Operations Research Risk Management Industrial Engineering or a related field.
• Strong expertise in buyer-side payment risk within e-commerce fintech or financial services.
• Advanced SQL proficiency and strong quantitative analytical skills. Proficiency in Python; experience with machine learning or advanced modeling is a plus.
• Proven ability to structure ambiguous problems perform rigorous analysis and translate findings into actionable recommendations.
• Proactive strategic problem solver with a strong sense of ownership.
• Experience working with international teams across various time zones.
• Strong written and verbal communication skills with experience influencing diverse collaborators.

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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