Business Technology Program Manager

We are seeking a highly organized and technically adept Business Technology Program Managerto take ownership and coordinate complex operational and technology initiatives across our global organization. This is not a traditional project coordinator role. We are looking for someone who wants to understand the technology business objectives and operational landscape well enough to drive projects strategically from concept through execution and further iteration. You will partner with technical team leads understanding how systems work together and help the business prioritize and execute initiatives that improve operational efficiency.

This role will own and drive multiple concurrent projects supporting employee onboarding infrastructure hardware lifecycle management application enablement and other technology initiatives. Success requires exceptional attention to detail flexibility in a fast-changing environment and the ability to build strong partnerships across business and technical teams globally.

What Youll Do

• Drive success across multiple cross-functional technology and operational projects from planning through execution.
• Partner with business and technology stakeholders to understand requirements and translate them into actionable project plans.
• Coordinate priorities across multiple technology teams balancing competing initiatives and changing business needs.
• Develop project plans timelines risk assessments status reporting and communication plans.
• Drive large-scale employee onboarding and enablement initiatives ensuring technology access provisioning hardware equipment and logistics are delivered accurately and on schedule.
• Coordinate infrastructure and operational initiatives including hardware procurement server deployments office technology upgrades and environment enhancements.
• Act as a liaison between business stakeholders engineering infrastructure procurement deployment teams and other IT organizations.
• Monitor project execution proactively identify risks remove blockers and ensure deliverables are completed without details falling through the cracks.
• Develop a deep understanding of the organizations applications systems and technology landscape to improve prioritization and decision-making.
• Partner with global teams across multiple offices to coordinate initiatives with international stakeholders.
• Continuously identify opportunities to improve processes automate manual activities and increase operational efficiency.

38 years of experience in Technical Project Management IT Project Management Technical Program Management Infrastructure Project Management or similar roles.
Previous hands-on technical experience as a software developer systems engineer infrastructure engineer business systems analyst or similar technical role is highly preferred.
Strong technical curiosity with the desire to understand applications infrastructure business processes and system dependencies.
Proven ability to manage multiple complex projects simultaneously while adapting to changing priorities.
Excellent organizational skills with exceptional attention to detail and follow-through.
Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders.
Ability to think strategically while remaining focused on operational execution.
Experience supporting infrastructure deployment hardware lifecycle data center cloud or enterprise technology initiatives is a plus.
Comfortable working in a fast-paced environment supporting business-critical technology.
Ability to think on your feet and make critical decisions during high pressure moments.
Working knowledge of enterprise technology including infrastructure hardware networking software development lifecycle databases and enterprise applications.
Familiarity with SQL or MySQL for basic data analysis or validation.
Understanding of software development processes and technology concepts even if no longer actively developing software.
Experience using Microsoft Excel (including pivot tables) Outlook Word and other Microsoft Office applications.
Experience with project management tools such as Jira Azure DevOps Microsoft Project Smartsheet or similar.

Interest in leveraging AI tools to improve project delivery and operational efficiency is a plus

Visa sponsorship for work authorization is not available for this position now or in the future.

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